Remote Technical Support Engineer - SaaS Analytics & Attribution
WhatConverts
WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical issues and ensuring effective marketing attribution solutions. Candidates should have 3+ years in technical support, experience with SaaS products, and strong communication skills. The position offers excellent benefits, including health insurance and a remote work environment. #J-18808-Ljbffr
- ...customer satisfaction, one support ticket at a time. Technical Support Engineer (B2B SaaS) Location: Fully Remote (USA) About... ..., solving real marketing attribution problems, and helping businesses... ...across platforms like Google Analytics, Zapier, CRMs, and other...Remote workWork at officeImmediate startHome officeFlexible hours
- ...-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and...Remote job
- ...to take your client-facing technical support career to the next level? Docupace... ...for a Technical Support Engineer who can deliver white-glove... ...clients using the Docupace SaaS platform. Summary of Position... ...skills, strong analytical judgment, and the ability to...Remote jobFull time
- ...Technical Support Engineer Appify, based in Silicon Valley and funded by Mayfield... .... This is a full-time remote role for a Technical... ...technical issues effectively Analytical Skills to assess problems critically... ...preferred Experience in SaaS platforms or software...Remote workFull time
- ...Overview Technical Support Engineer Position Type: Full-Time, Salaried Department... ...makes you well-suited for a SaaS environment. You bring a... ...customer experience. You are analytical and detail-oriented, consistently... ...ticketing systems and remote troubleshooting tools....Remote workFull timeWork experience placementInternshipImmediate start
- ...Senior Technical Support Engineer We're expanding our Support presence in APAC and looking for a... ...resolve production issues in a complex SaaS environment by analysing application... ...What You'll Need A structured and analytical engineer who enjoys solving technical...Remote workFlexible hours
$90k - $120k
...Technical Support Engineer Coralogix is a modern, full-stack observability platform transforming how... ...unique architecture powers in-stream analytics without reliance on expensive indexing... ...Ruby - an advantage ~ Experience in SAAS B2B software companies - an advantage...Remote workWork experience placement- ...Technical Support Engineer Location: Western United States (Remote) Move Security Forward with Acre Are you passionate about transforming... ...communication skills Excellent analytical and troubleshooting abilities... ...service role, ideally in a SaaS or call‑center environment...Remote work
- ...Senior Technical Support Engineer Pakistan - Islamabad; Pakistan - Karachi; Pakistan... ...- Lahore; Pakistan - Remote; Remote - Islamabad; Remote... ...prevalence of issues using analytics tools like Grafana, DataDog... ...understanding of tools for SAAS-based products ~ Proficient...Remote work
$85k - $87.3k
...escalation to engineering is needed. Identify... ...after hours support including... ...resolution. Reproduce technical issues,... ...while working remotely on projects executed... ...for Software/SaaS solutions.... ...technical focus, analytical and problem‑... ...AND ATTRIBUTES Understanding...Remote workImmediate startFlexible hoursAfternoon shift- ...Job Title The Technical Support Engineer will provide technical support to customers... ...troubleshooting and SaaS support Advanced experience and knowledge with remote desktop applications and help... ...desk software Proficient analytical and problem-solving skills of...Remote work
- ...customers. We’re looking for a Technical Support Engineer to join our team. If you... ...email, phone, chat, and remote desktop assistance. Gather... ...role, preferably in a B2B SaaS environment working with a... ...skills and the ability to think analytically. Excellent communication and...Remote workHome office3 days per week
$95k - $115k
...to the table! About Engineering at Botify: At... ...user with advanced technical skills, enabling them... ...Botify products (Botify Analytics - LogAnalyzer and... ...year of Technical Support experience within a SaaS environment You are... ...Coast (NY is a plus) Remote status: Hybrid NYC...Remote workSummer workWork at officeFlexible hours- ...looking for a customer‑obsessed Technical Support Engineer who thrives at the... ...expertise in a fast‑paced SaaS environment. This is a shift... ...to get on a call or have a remote session with a customer during... ...Strong troubleshooting and analytical skills, with the ability to...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
- ...Technical Support Engineer United Kingdom - Remote At NiCE, we don't limit our challenges. We challenge our limits... ...knowledge of technologies such as SaaS, telecommunications, contact... ...MySQL). ~ Excellent technical, analytical, and problem-solving skills for diverse...Remote workWork experience placementFlexible hours
$60k - $70k
...consumers expect. Driven by analytical excellence and a passion... ...Nomis Solutions is seeking a Technical Support Engineer to serve as the frontline technical... ...databases, and enterprise SaaS architecture while... ...everyone, full benefits, a remote work environment and a flexible...Remote workFlexible hoursShift work$71.1k - $95.6k
...have the autonomy and support to make an impact as... ...for an experienced Technical Support Engineer to provide world-class... ...-time visibility, analytics, and AI to operations... ...language, and working with SaaS systems. ~... ...flexible, employee-led remote model, a professional...Remote workFull timeFlexible hoursShift workWeekend work$80k - $100k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $100,000 base salary + - Fully Remote About the Role A leading provider of workforce... ...AI and behavioural analytics -is seeking a Senior Software... .... What You'll Do Technical tier 1 and tier 2 Support...Remote workPermanent employmentWorldwide- ...solutions through engineering expertise and... ...generation of technical leaders in... ...configuration support, including troubleshooting... ...as a service (SaaS) platform.... ...of remote support tools... ...and Behavioral Attributes: Attention to... ...detail and strong analytical and advanced problem...Remote work
- ...platforms. This hands‑on technical role blends... ..., and advanced IT support, keeping our people... ...roles) in a cloud/SaaS‑heavy environment.... ...‑solving and analytical skills. Effective... ...optimize. Personal Attributes: Problem‑Solving:... ...Information: This is a remote, full‑time...Remote workFull time
- ## Senior Technical Support EngineerApplylocations: Remote, Massachusetts, United States: Remote, Texas, United States... ...Senior Technical Support Engineer is responsible for providing advanced... ....* Excellent problem-solving and analytical skills.* Strong communication and...Remote workPermanent employmentCasual workNight shift
- ...Mid-Senior Technical Support Engineer At TRG, we work in a global environment where every diverse personality and culture is included. We... ...one. About You We are looking for a proactive and analytically-minded Mid-Senior Technical Support Engineer to join our...Remote workWork at officeImmediate startWork from homeFlexible hours
$105k - $125k
...onsite twice a week, and remote employees onsite once a quarter. The Support team at Alloy is a... ...curious, collaborative, and technically skilled problem-solvers... ...with Product and Engineering, act as the voice of the... ...support, ideally in a B2B SaaS environment. Demonstrated...Remote workWork at officeLocal areaWork from homeHome officeMonday to FridayFlexible hours$75k - $90k
...We are looking for an experienced Technical Support Engineer to support and scale our integration platform... ...Systems, Computer Science, Data Analytics, or a related field (or equivalent experience... ..., TX, Fargo, ND, and Stowe, VT. Remote work is an option, but being near one...Remote workLocal area- ...perseverance. We are seeking an experienced Support Engineer to be at the forefront of providing innovative and empathetic technical support to our customers. You will play a crucial... ...relevant work experience (Network/Security/SaaS Support) - Must. ~ Proficiency in Active...Remote workWork experience placement
- ...Technical Support Engineer At Adapty, we make it easy for mobile apps to manage in-app purchases and... ...building one of mobile's fastest-growing SaaS companies and aiming for number one... ...and IAP edge cases. Experience with remote work and clean handover habits....Remote workWorldwideFlexible hoursNight shiftAfternoon shift
$60k - $67k
...risk. The Role We’re seeking a Technical Support Engineer to join the global support team and play... ...to our customers. This is a fully remote role with flexibility to occasionally... ..., or a similar role within a SaaS or mobile app environment. ~ Proven...Remote workFull timeFlexible hours- ...annual report. Artech provides technical expertise to fill gaps in... ...Description Job Title : Technical Support Engineer Location: Centennial CO... ...a variety of highly complex analytical duties of Comcast’s network... ...care team events. Provides remote assistance of hardware replacements...Remote workLocal areaImmediate startNight shiftWeekend work
- ...built its reputation on engineering excellence, innovation... ...exceptional customer support, serving some of the... ...Job Overview: The Technical Support Engineer position... ...: Provide remote technical support via... ...environments. ~ Excellent analytical, communication, and...Remote workWorldwide
- ...The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions... ...of education and experience Strong analytical, problem solving, written/verbal... ...firewall technologies. Experience with remote customer support and case management...Remote workWork experience placement
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