Remote SaaS Support Engineer — E‑Commerce
Valsoft Corporation
Brooklyn, NY
- Remote job
DemandBridge seeks a Software Support Specialist to be the primary contact for customer issues, guiding them from initial inquiry to resolution. You will collaborate with Product, Engineering, and Sales to address complex cases while thriving in a remote, fast-paced SaaS environment. The role focuses on troubleshooting across storefronts and ERP systems, managing tickets, and maintaining knowledge bases to improve customer experiences. #J-18808-Ljbffr Valsoft Corporation
Vacancy posted 5 days ago
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