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SaaS Technical Support Engineer — Remote/Hybrid

Botify

New York, NY
  • Remote job

Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team and customers with issues across Botify Analytics, SiteCrawler, and AI-related tools, and help onboard new clients with scripting tasks. A strong technical background and a customer-first mindset are essential. You will investigate data discrepancies, monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr Botify

Vacancy posted 1 day ago
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