SaaS Technical Support Engineer — Remote/Hybrid
Botify
New York, NY
- Remote job
Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team and customers with issues across Botify Analytics, SiteCrawler, and AI-related tools, and help onboard new clients with scripting tasks. A strong technical background and a customer-first mindset are essential. You will investigate data discrepancies, monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr Botify
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the SaaS Technical Support Engineer — Remote/Hybrid in New York, NY vacancy
- ...a position where you support the same users, the same... ...are eager to find a Technical Support Engineer II (Systems Analyst)... ...is listed as “Hybrid” and requires flexibility... .... ~ Provide remote and onsite support for... ..., Azure, Datto BCDR, SaaS Backup, and other modern...Remote workWork at officeWork from homeShift work
FusionTek
Auburn, WA14 days ago - Axon Enterprise in Seattle, Washington, is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams... ...performance, and operational excellence across our SaaS infrastructure. This hybrid role requires three to four days in the office and close...SuggestedWork at office
- parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers... ...problem-solving skills. The role offers a remote-friendly work environment and the chance to be part of a fast-growing SaaS company. #J-18808-Ljbffr parcelLab GmbHRemote work
- WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical issues... ...+ years in technical support, experience with SaaS products, and strong communication skills. The...Remote job
- Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction through technical expertise and problem-solving. You will... ...communication skills, with experience in a fast-paced SaaS environment. Join Aidoc in improving healthcare outcomes through...Remote job
$25 - $27 per hour
A prominent consulting firm is seeking a Senior Technical Support professional for a hybrid position in Wilmington, DE. This is a 6-month contract with... ...have strong technical support skills, at least 1 year of remote help desk experience, and familiarity with...Remote workContract work- ...-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and...Remote job
- Technical Support Engineer (Hybrid/Columbia MD) US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company... ...technical inquiries and ensure timely problem resolution. Use remote troubleshooting techniques to troubleshoot and correct...Remote workH1bLocal area
- ...Position Name: Junior Project Engineer Reports to: Project... ...Location/Type: Hybrid New York, New York/Hybrid... ...IT management, user support, and cybersecurity for... ...Engineer – Onboarding is a technical, detail-oriented,... ...familiarity with common SaaS platforms used in modern...Remote workWork at office
Atlas Technica
United States1 day ago - ...compliant execution of government contracts. You will negotiate complex government and AI SaaS agreements, provide lifecycle counsel, and develop resources for legal and cross-functional teams. Hybrid options across several US cities are available. #J-18808-Ljbffr HarveyRemote job
- ...FLAGLER TECHNOLOGIES MSP Team United States (Remote/ Hybrid) Who Are We? We’re more than just an IT support provider—we’re a team committed to delivering exceptional... ...to schedule breaks and lunches. As a senior technical team member, you will also help junior Service...Remote workWork at officeImmediate startShift workDay shift
Flagler Technologies LLC
Boca Raton, FLa month ago - ...is an individual contributor role reporting to the MDR Manager, with hybrid in-office/remote work. Expect the role to spend about 80% on the phone, training in strategic selling, and opportunities to earn incentives in a growing SaaS company. #J-18808-Ljbffr DocusignRemote workWork at office
- ...and dedicated individual to join our Technical Support team. This role requires a broad array... ...While a majority of work can be performed remotely, occasional onsite service for clients... ..., training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques...Remote work
INTEGRATED IT GROUP LLC
Twinsburg, OH10 days ago - ...Position Title: Senior Technical Support Engineer Location: Exton, PA or Remote Position Summary Are you passionate about solving complex technical challenges... ...5+ years supporting enterprise software in SaaS, cloud, or hybrid environments. Proven ability to lead complex...Remote workWorldwide
6AM City
False Pass, AK3 days ago - ...Technical Support Engineer Brinqa is the leading provider of unified cyber risk management and security... ...and implementing large-scale SaaS applications, with the ability to read... ...of working. Prior experience in a hybrid support/technical-implementation capacity...Remote workLocal areaImmediate start
Brinqa
United States2 days ago - ...Location: Remote with required onsite coverage in Riverdale, Bronx, NY... ...a high-performing Service Desk Engineer to support our Managed Services team in a hybrid role combining remote service desk... ...professional who can: · Resolve technical issues independently · Provide...Remote workFull timeShift work
Lincoln IT
New York, NYa month ago $80k - $100k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $100,000 base salary + - Fully Remote About the Role A leading provider of workforce monitoring and insider risk... ...AI-driven insights. What You'll Do Technical tier 1 and tier 2 Support for Enterprise...Remote workFull timeWorldwideSphere Digital Recruitment
New York, NY23 days ago- ...Support Engineer We're looking for a customer-centric, technically savvy Support Engineer to be the front line of our customer experience... ..., thrives in a fast-paced SaaS environment, and is passionate... ...overnight across your hybrid environment and uses your existing...Remote workHome officeFlexible hoursNight shift
Zafran Security
United States3 days ago $110k - $120k
...Scratch is seeking a technically sharp and self-directed Support Engineer to own our most complex... ...a strong foundation in SaaS and payments infrastructure... ...0 Scratch is a remote-first company, giving ultimate... ...For those who prefer a hybrid model, we do have an...Remote workWork at officeScratch Financial
United States1 day ago- ...only resolve complex technical challenges for our... ...exceptional support for the Docusign Agreement... ...issues requiring engineering engagement to... ...Job Designation Remote: Employee is not required... ...either In Office, Hybrid or Remote and are... .... 3+ years of SaaS troubleshooting...Remote workWork experience placementWork at officeLocal area
DocuSign
United States4 days ago $70k - $80k
...Us? We believe in supporting our employees with a... ...Flexible work hours and remote work options to help... ...life. GT's Hybrid Work Model - Gotransverse... ...Overview As a Technical Support Engineer based in Austin, you... ...role at a software or SaaS company. ~ Experience...Remote workWork at officeLocal areaFlexible hours2 days per week3 days per weekgoTransverse
Austin, TX11 hours ago$71.1k - $95.6k
...have the autonomy and support to make an impact as... ...looking for an experienced Technical Support Engineer to provide world-... ..., and working with SaaS systems. Excellent customer... ..., employee-led remote model, a professional... ...on-site, in a hybrid model, or fully remotely...Remote workFull timeFlexible hoursShift workWeekend workSamsara
United States1 day ago$9 - $30 per hour
...service experience, with payroll/HR understanding a plus. Expect training and a hybrid work setup with 2 days onsite and 3 days remote, 9-6 hours, and $30/hour. The position supports a growing SaaS company during its busy season, handling inquiries across phone, email, and...Remote jobTemporary work- ...Associates is seeking a Senior Software Engineer to design and implement web services and APIs for their SaaS products. This role emphasizes... ...spirit. ZS fosters a hybrid working environment, prioritizing both in-office and remote collaboration, and commitment to...Remote workWork at office
$70k - $90k
...the full sales cycle, and ensuring customer satisfaction. Ideal candidates will have experience in SaaS sales, strong analytical skills, and a results-oriented approach. Competitive salary range of $70,000-$90,000 OTE with hybrid work flexibility. #J-18808-Ljbffr OdooRemote job- ...is seeking a Senior Software Engineer in Chicago to design and implement... ...services and APIs for their SaaS products. This role requires 3... ...teams. The company offers a hybrid working model, emphasizing flexibility... ...between onsite presence and remote work, alongside comprehensive...Remote work
- Gong is seeking a Technical Support Engineer for our Premium Support team to deliver expert‑level guidance to our largest customers. You will troubleshoot complex issues, analyze root causes, and collaborate with engineering, product, and success teams in a fast‑paced...Remote job
- incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support while... ...resolve issues. Ideal candidates have SaaS experience, strong coding and... ...The role offers a competitive salary, remote working flexibility, and extensive benefits...Remote job
- Attio is hiring a Technical Support Specialist to serve as the trusted voice for customers, solving complex problems and unlocking... ..., and advocate for customers across Product and Engineering. This is a 100% remote role requiring US-based candidates. You’ll own technical...Remote job
- Nooks is seeking a Technical Support Engineer to join our remote team supporting PST customers. You will apply your technical expertise to resolve issues and help users get the most value from Nooks. As an early team member, you will shape support processes, build a knowledge...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Technical Support Engineer — Remote/Hybrid. Be the first to apply!
Related searches
- IT network engineer New York, NY
- line support engineer New York, NY
- senior support engineer New York, NY
- operations support system engineer New York, NY
- IT software engineer New York, NY
- support engineering manager New York, NY
- IT engineer New York, NY
- l1 technical support engineer New York, NY
- IT developer New York, NY
- production support engineer New York, NY