SaaS Technical Support Engineer — Remote/Hybrid
Botify
New York, NY
- Remote job
Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team and customers with issues across Botify Analytics, SiteCrawler, and AI-related tools, and help onboard new clients with scripting tasks. A strong technical background and a customer-first mindset are essential. You will investigate data discrepancies, monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr Botify
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS Technical Support Engineer — Remote/Hybrid in New York, NY vacancy
- ...Nooks Communications, Inc. is seeking a full-time remote Technical Support Engineer to provide expertise in resolving complex user issues and enhancing... ...over 3 years of experience in technical support for B2B SaaS platforms and a proven ability to manage multiple tasks...Remote workFull time
Nooks Communications, Inc.
New York, NY4 days ago - ...-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and...Remote work
Propel, Inc
Austin, TX1 day ago - parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers... ...problem-solving skills. The role offers a remote-friendly work environment and the chance to be part of a fast-growing SaaS company. #J-18808-Ljbffr parcelLab GmbHRemote work
- Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction through technical expertise and problem-solving. You will... ...communication skills, with experience in a fast-paced SaaS environment. Join Aidoc in improving healthcare outcomes through...Remote job
- WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical issues... ...+ years in technical support, experience with SaaS products, and strong communication skills. The...Remote job
- An innovative tech company is seeking a Technical Support Engineer to deliver exceptional user support. This remote role requires strong problem-solving skills and 3+ years of experience in Technical Support for B2B SaaS platforms. You will ensure customer satisfaction...Remote job
$25 - $27 per hour
A prominent consulting firm is seeking a Senior Technical Support professional for a hybrid position in Wilmington, DE. This is a 6-month contract with... ...have strong technical support skills, at least 1 year of remote help desk experience, and familiarity with...Remote workContract work- Zinier is seeking a Technical Support Engineer to enhance customer experience. This role involves troubleshooting... ...candidates should have 2-5 years of SaaS support experience, excellent... ...customer-first mentality. This position is remote-friendly, requiring occasional travel...Remote job
- The United States Digital Space LLC is seeking a Technical Support Engineer to enhance customer experiences by solving complex... ...our AI products successfully. The position is hybrid, allowing for both office and remote work. Ideal candidates have technical support experience...Remote workWork at office
- ...law enforcement and corporate security. We seek a Technical Support Engineer to diagnose and resolve customer issues across... ...and familiarity with Zendesk. It operates on a hybrid schedule (3 days in-office, 2 days remote) with 10‑hour shifts; weekend and night coverage...Remote workWork at officeShift workNight shiftWeekend work
$33.17 - $44.39 per hour
Technical Support Engineer (Hybrid/Columbia MD) US - Headquarters - Maryland - Columbia Applicants must be authorized to work for any employer in the... ...inquiries and ensure timely problem resolution Use remote troubleshooting techniques to troubleshoot and correct issues...Remote workH1bLocal areaFlexible hours$54k - $80k
Relativity is seeking an Application Analyst in Customer Support to provide technical support for its products. Applicants should have proficiency... ..., and the ability to troubleshoot technical issues. This hybrid role involves managing tickets and collaborating across teams...Remote job$54k - $80k
Relativity is looking for an Application Analyst in Customer Support to provide specialized technical support. This role involves diagnosing issues,... ...and qualifications. The position allows for hybrid/remote flexibility and involves a 9-hour work shift from Sunday...Remote jobShift work- Kaseware is seeking a Technical Support Engineer in Denver, CO, with hybrid work options (3 days in-office, 2 days remote). The role focuses on researching, diagnosing, troubleshooting, and resolving diverse customer issues across software and hardware, with a shift-based...Remote workWork at officeShift workNight shift
$79.47k - $105.96k
Axon Enterprise is seeking a Technical Support Engineer to support customers using the Axon 911 platform, ensuring reliability and performance. Responsibilities... ...be familiar with monitoring tools like Datadog. This is a hybrid role in New York, offering competitive benefits and salary...- Rootly is seeking a Technical Support Engineer in San Francisco to revolutionize incident management. The role involves managing customer inquiries... ...competitive compensation, comprehensive benefits, and a hybrid work environment requiring on-site presence three days a week...3 days per week
- Outreach in Seattle is seeking a Technical Support Engineer to be the face of Outreach and the voice of the customer. You will help customers get... ...point of contact for our customers when they need help. This hybrid role requires working 1-2 days per week in the Seattle...Work at office2 days per week1 day per week
- Outreach is seeking a Technical Support Engineer to be the face of Outreach and the voice of the customer. You will help customers get their business... ...track and advocate to help them achieve their goals. This hybrid role is based in Seattle with 1-2 days in the office. You’...Work at office
- A SaaS company is looking for an Enterprise Support Engineer in Columbus, Ohio. This role will involve supporting enterprise customers, troubleshooting complex API... ...high-stakes situations. The position offers hybrid work options and comprehensive benefits including unlimited...Remote job
- ...in Denver, CO is seeking an IT Manager to lead the IT Engineering function, overseeing day-to-day IT operations and managing... ...identity and access management, endpoint management, and SaaS applications. A remote or hybrid work model is available. #J-18808-Ljbffr Judi HealthRemote job
- Cooley LLP is hiring a Product Support Engineer to bridge support and engineering for its... ...engineering, and training teams in a hybrid in-office and remote setup. The ideal candidate has 4+... ...application support or QA, experience with SaaS web apps, and comfort with Agile...Remote workWork at office
- ...content that aligns with brand identity and drives pipeline. This hybrid role involves writing, managing B2B content, collaborating with... ...marketing, strong writing skills, and familiarity with B2B SaaS or EdTech. The position offers a competitive salary and benefits...Remote work
Incident IQ LLC
Atlanta, GA4 days ago - A leading ERP consulting firm is seeking a Strategic ERP SaaS Sales & Development Representative to drive revenue growth through client relationships and sales activities. This hybrid role involves remote work and collaboration in Des Plaines, IL. Candidates should have...Remote work
$80k - $95k
...operations at scale. About You As a Technical Support Engineer , you will develop solutions... ...working with or supporting SaaS products, especially with... ...via phone, email, and remote support. Familiarity with access... ...a plus. Location This is a hybrid position based in Sacramento...Remote workWork at officeWork from homeFlexible hoursRhombus Services
Sacramento, CA1 day ago- NEVARIS Bausoftware sucht Verstärkung für das Development-Team in Bremen (hybrid/remote). Du wirst an der Entwicklung unseres SaaS-Produktes NEVARIS Finance arbeiten, das auf Microsoft Dynamics 365 basiert. Du hast die Möglichkeit, deine Ideen in einem agilen Team einzubringen...Remote jobFlexible hours
- .... Ideal candidates will have over 5 years of experience in Enterprise SaaS sales, a solid understanding of Federal acquisition, and the ability to engage with various stakeholders. Offering a hybrid work model from MD or VA, the position emphasizes collaboration and integrity...Remote job
$140k - $160k
...Executive, based in Allen, TX, to drive sales efforts in a hybrid environment. You will support and close sales opportunities while collaborating with... ...role demands a strong sales background, particularly in SaaS, and involves managing a pipeline of qualified leads. Pushpay...Remote job$100 per hour
...Technical Support Engineer (Spanish Required) Hybrid (4 days onsite, 1 day remote) – Brisbane, CA To get the best candidate experience, please consider applying for a maximum... ...Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering...Remote workTemporary workFixed term contractWork from homeHome officeWork visaOdoo
San Francisco, CA17 hours ago- ...This position requires 8+ years of experience in technical support, with strong SaaS troubleshooting skills, alongside a proactive... ...emerging AI technologies. We adopt a hybrid work model, combining in-office and remote work, and offer relocation assistance for new...Remote workWork at officeRelocationRelocation package
$150k - $180k
Talentedge is hiring a Finance & Strategy Manager for a pre-IPO SaaS company in New York. This hybrid role focuses on leading budgeting and forecasting while... ...of $150k - $180k plus stock options, with opportunities for in-office and remote work. #J-18808-Ljbffr TalentedgeRemote workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Technical Support Engineer — Remote/Hybrid. Be the first to apply!
Related searches
- service support engineer New York, NY
- cloud support engineer New York, NY
- senior application support engineer New York, NY
- remote support engineer New York, NY
- application support engineer New York, NY
- IT field engineer New York, NY
- IT support engineer New York, NY
- senior support engineer New York, NY
- IT data engineer New York, NY
- support engineer New York, NY