Medical/Dental Receptionist

Job Description Job Description Position Summary: The Receptionist is a key member of our specialtypractice, serving as the first point of contact for patients, referring offices, and vendors. This position is responsible for ensuring a professional and welcoming experience while handling administrative duties such as scheduling, patient intake, insurance verification, and communication with healthcare professionals. The ideal candidate is detail-oriented, compassionate, organized, and capable of multitasking in a fast-paced clinical environment. Primary Responsibilities: Greet patients and visitors warmly, ensuring a professional and pleasant first impression Answer multi-line phones, direct calls appropriately, and respond to inquiries from patients and referring dental offices Schedule and confirm appointments using medical practice management software Verify insurance eligibility and benefits prior to appointments Collect co-pays, balances, and necessary paperwork at check-in and check-out Input and update patient information accurately into the electronic system Communicate with referring providers to coordinate patient care Prepare and send patient correspondence, referral letters, and post-visit reports Maintain HIPAA-compliant patient records and confidentiality Assist with general office tasks such as scanning, faxing, filing, and mail distribution Support clinical team with patient flow and administrative needs as necessary Ensure the reception area is clean, organized, and welcoming at all times Qualifications: Bachelors Degree No prior experience needed Excellent communication, interpersonal, and problem-solving skills Strong attention to detail and ability to multitask Professional demeanor and a team-oriented attitude Ability to maintain patient confidentiality and adhere to HIPAA guidelines