Licensed Professional Mental Health Counselor

Job Title

Mental Health Care Coordinator

Duties

Major duties include, but are not limited to:

• Conducts psychosocial and mental health care coordination assessments to identify Veterans' treatment needs, risk factors, and barriers to care.
• Develops, implements, monitors, and adjusts individualized mental health care coordination plans in collaboration with Veterans and interdisciplinary treatment teams.
• Coordinates mental health services, referrals, appointments, and transitions of care across VA specialty programs and community resources.
• Provides same-day access, walk-in services, clinical triage, urgent referrals, and crisis intervention within the scope of practice.
• Serves as a primary point of contact for Veterans, promoting treatment engagement, continuity of care, and access to appropriate services.
• Collaborates with interdisciplinary team members to address complex mental health needs, including suicide prevention and high-risk Veterans.
• Provides education and resources to Veterans, families, and caregivers to support self-management, informed decision-making, and recovery.
• Monitors population health dashboards to identify gaps in care, track assigned Veterans, and facilitate proactive outreach.
• Maintains accurate and timely documentation of assessments, treatment plans, interventions, and care coordination activities in the electronic health record.
• Participates in interdisciplinary team meetings, program evaluations, and quality improvement initiatives to enhance mental health services.

Grade-Level Distinction: At the GS-09 level, duties are performed under clinical supervision, with increasing independence as competencies develop. At the GS-11 level, duties are performed independently using advanced clinical judgment.

Work Schedule: Monday-Friday, 8:00am-4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 63552F, 63553F

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized