Clinical Manager

Job Description

Job Description

The Clinical Manager is responsible for providing clinical leadership and policy direction for all outpatient treatment programs; maintain accepted standards of medical practice throughout the facility; and provide clinical supervision of case management and direct support staff. Clinical Manager is responsible for organizing, implementing and overseeing psychosocial support services provided throughout the agency. A requirement of the job requires onsite clinical supervision and working at least 15-20 hours per week in the agency's Youth Transitional Housing Program. Prior experience serving youth ages 18 - 24 is paramount.

The Clinical Manager is responsible for providing expert oversight to the Housing and Homeless Prevention/Intervention Programs. The Clinical Manager provides clinical support and instruction regarding intervention techniques to support individual case management and psychosocial support programming This support is in line with KBEC’s adopted principles and practices and ensures that participants are treated in an empowering, dignified, and sensitive manner. The Clinical Manager serves on the leadership team for the organization and the KBEC’s Transitional Living and Residential program teams.

Essential Functions

• Provide direct crisis support and other needed clinical supports, assessments, treatment plan development to clients – primarily in the KBEC transitional living and residential programs and in any setting necessary.
• Lead the crisis interventions for Youth Transitional Housing Program, Shelter Programs and other residential programs.
• Assist staff and interns with urgent clinical situations and provide supervisory crisis coverage
• Utilize assessments and information from various sources regarding medical, psychological, and social factors to evaluate client needs and assist in the development of plans of service.
• Utilize critical thinking skills to troubleshoot any conflicts or barriers within the support team including service issues and client crises.
• Facilitate individual and group sessions. 
• Locate appropriate internal and external resources for clients and work collaboratively with community agencies and providers to achieve desired client outcomes.
• Manage the KBEC Student Internship Program and will provide clinical supervision for students and other clinical staff.
• Coordinate the linkages and services of KBEC’s partnership with Department of Behavioral Health Core Service Agencies and other mental health service providers in the District for care coordination and the benefit of services for the clients served.
• Review all UIRs and coordinate necessary follow-up to ensure all clients’ needs are met.
• Provide in-service training to program staff on an ongoing basis.
• Lead the clinical consultation meetings with the case management teams.
• Develop and maintain the clinical consultation case process for Youth Transitional Housing, Shelter and other Housing Programs. Included will be tracking of all clients who are in crisis.
• Assist the Director and Shelter Manager with the administrative functions of the department, including attendance at regularly required DHS meetings; monthly reporting requirements; representing KBEC at pertinent workgroups across the city on an as-needed basis; representing the Homeless Services Department as needed within the agency; participate in program planning, goal setting, and data collection.

• Coordinate internship opportunities with universities and provide field instruction to KBEC’s interns, employees and other students assigned to KBEC for field placement.
• Provide ongoing supervision of KBECs case management coordination with case management supervisor and case managers at least monthly.
• Manage the process for all clinical documentation within the teams (including assessments and service plans), ensure staff are appropriately trained in the use of these tools, and that the documentation is completed in compliance with our service contracts.
• Maintain written and computerized clinical notes and records, compile reports, and complete other program documentation, as required.

• Maintain appropriate confidentiality of client information and records.
• Participate actively in regular supervision, team meetings, and other all-staff meetings and events.
• Attend professional training courses and conferences, as needed.
• Ensure timely and accurate data management and monthly reporting.
• Complete monthly quality assurance audits.
• Complete all other duties as assigned.
• Identify those who may be eligible with other services offered by KBEC to include, Department of Disability Programs (DDS), Department of Employment Services Programs (DOES) and others that benefit the participants success with and in our housing/residential programs.

Educational & Work Experience Requirements

• Master’s degree in social work, counseling, or a related human services field; 
• Licensed in the District of Columbia as either a LICSW or LPC is Required. Will consider LGSW; and
• Minimum of two years of management experience providing supervision, counseling or case management services to youth experiencing homelessness or other related populations.

Salary Range: Commensurate with experience

1/2 - 3/4 Time position with potential for growth.