The Street Bar Service Assistant

Barback

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview

The Barback is responsible for maintaining cleanliness and proper stock behind the bar, as well as ensuring the best-in-class guest experience. They are also responsible for assisting the Bar staff in keeping the bar organized for an efficient flow of service throughout their shift.

Responsibilities

• Request, pick, verify and put away all requisitions for liquor, wine, beer, juices, soft drinks and food items used for the bar areas.
• Stock the bar areas with liquor, wine, beer, juices, soft drinks, glassware and condiments.
• Develop a complete working knowledge of all products served by the bar.
• Ensure that all side opening and closing duties are completed.
• Adopt a positive approach in dealing with guests problems and issues to ensure guest satisfaction.
• Adhere to sanitation, safety, and alcohol beverage control policies to ensure compliance with regulations.
• Maintain cleanliness and organization of the bar area.
• Attend to customer needs with a friendly and professional attitude.
• Operate and maintain bar equipment and tools.
• Perform other duties as assigned by leadership.

Qualifications

• One year of previous experience in a similar role
• High school diploma or equivalent preferred.
• Evening shift availability.
• Adequate communication skills: must be able to effectively communicate with customers and coworkers
• Patient in dealing with guests.