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Director, AI-Driven Global CX Strategy & Operations

DoorDash

DoorDash is seeking a Director of Customer Experience Strategy & Operations to define and scale operating systems shaping the consumer, Dasher, and marketplace experience. Lead a senior S&O team, partnering with Product, Engineering, Analytics, Fraud, and other teams to deliver scalable CX solutions. The role emphasizes an AI-native mindset and redesigning workflows for efficiency and scale across a 24/7 global operations footprint. Base pay includes equity; benefits are extensive. #J-18808-Ljbffr DoorDash

Vacancy posted 4 days ago
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