Operations Systems Specialist

Curai Health builds AI health agents connected to a virtual primary care clinic. As the pioneer in deploying machine learning in healthcare, and with a dedicated team of specially trained clinicians, Curai Health delivers easy-to-use, convenient, and engaging primary care to more people at a fraction of the cost of traditional care. Our company is remote-first, and we consider candidates across the United States. Our corporate office is located in San Francisco. About the Role We're looking for an HR Systems & Operations Specialist who can balance day-to-day people operations with ownership of our HR systems. You'll support employees across the full HR lifecycle — from onboarding to benefits and payroll to compliance — while ensuring our systems, data, and processes are accurate, efficient, and scalable. This is a great role for someone who enjoys being hands-on with people while also digging into the details of systems and workflows. What You'll Do HR Operations & Employee Support — 50% Support onboarding and offboarding for employees and contractors Facilitate semi-monthly payroll processing with PEO Support benefits administration, payroll coordination, tax, and compliance activities Partner with People/HR leadership to roll out new policies, programs, and initiatives Identify opportunities to streamline HR processes using technology Manage Employer of Record (EOR) system for international team members Support recruiting team in coordinating and scheduling interviews HRIS Management — 50% Serve as the primary administrator and subject-matter expert for BambooHR, Remote, Notion, and Sequoia One Maintain data integrity, ensuring employee records are accurate and up to date Generate reports and dashboards to support decision-making and compliance Implement system enhancements, integrations, and process improvements Audit HR data regularly to identify and resolve discrepancies What We're Looking For 3–5 years of HR, people operations, or closely related experience — backgrounds in employment law, legal operations, or compliance-adjacent roles are welcome Hands-on experience managing and administering HRIS systems Strong understanding of core HR practices, employment laws, and compliance requirements; familiarity with multi-state or contractor classification issues is a plus Experience supporting or transitioning from a PEO to in-house HR preferred Comfort balancing employee-facing support with behind-the-scenes system work Highly organized, detail-oriented, and data-driven — you know how to manage sensitive information with discretion Strong communication and problem-solving skills Startup or high-growth company experience a plus Compensation : $60,000 - $80,000 / year The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience. Culture : A mission-driven team of talented colleagues who are committed to living our values, collaborating closely, and driving meaningful impact in healthcare. Benefits: Comprehensive medical, dental, and vision coverage Flexible spending plans Generous and flexible Paid Time Off (PTO), floating holidays, and parental leave 401k plan with employer matching 100% remote — work from home Curai Health is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability status, veteran status, or any other legally protected characteristic. We are looking for mission-driven teammates who embody our core values and appreciate our transparent approach. Beware of job scam fraudsters! Our company uses @curai.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from Curai from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us at [emailprotected] . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.