Security Officer Communications

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Communications in Rapid City, SD , you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Security Professional at a utilities location, you will coordinate communications, monitor activity, manage access control and badges, and support timely response to security-related needs. You will use computer or tablet systems, provide outstanding customer service, and help maintain an organized environment. Join Allied Universal to work with a reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $19.59 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to utility operations personnel, contractors, visitors, and/or callers by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Monitor and dispatch information from alarms, communications systems, and incoming calls; document and relay relevant details to appropriate personnel in accordance with established protocols.
• Respond to incidents, alarms, service requests, and critical situations in a calm, problem-solving manner; coordinate notifications and support emergency response communications when appropriate.
• Maintain accurate logs, incident reports, dispatch records, and shift documentation, including activity involving utility facilities, vehicles, and/or personnel.
• Conduct regular and random patrols around utility operations areas and perimeter locations as assigned; working environments and conditions may vary by site.

Minimum Requirements:

• Comfortable using a computer or tablet preferred.
• Access control and badge experience preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1650926