Low Voltage Technician

Low Voltage Technician

Location: Los Angeles, CA Reports to: Special Projects Manager

About Us Zentro is one of the largest independent internet service providers focused exclusively on multi-dwelling units (MDUs) in the United States. Following our recent merger with BAI Connect, Zentro now serves over 100,000 subscribers across key markets including Chicago, Los Angeles, and Detroit. We specialize in delivering bulk internet and managed Wi-Fi solutions purpose-built for apartment communities, high-rises, and mixed-use developments. Our fully owned network infrastructure, resident-first support model, and tailored technology stack enable us to offer a refreshingly different alternative to legacy providers - one rooted in simplicity, reliability, and satisfaction.

Role Overview

The Low Voltage Technician, as part of the Field Operations team, plays a crucial role in Zentro's success by supporting our Broadband Technicians as they service both residential and commercial customers through installations, troubleshooting and more. As a member of the Leadership team, the Broadband Technician is responsible for the development and success of their team.

Essential Duties and Responsibilities

• Analyze and troubleshoot basic technical problems or issues
• Ability to build out closets and dress bundles of cables in closet.
• Reviews, interpret and work with various cut sheets, drawings, blueprints and testing documents
• Accurately test copper cables to required certification
• Physically install Cat3, Cat 5, Cat 5e, Cat 6 and Cat 6A Structured Cable Distribution Systems
• Installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards
• Arrange maintenance sessions to discover and mend inefficiencies
• Keep records of repairs and fixes for future reference
• Terminate, assemble and install 8-pin modular connectors and coaxial connectors
• Test, diagnose and correct copper problems
• Maintain and reference industry standards including ANSI,EIA/TIA and local and Low Voltage Code
• Determine closet and equipment layouts and install closet hardware including backboards, connecting blocks, racks and patch panels

• Ability to work respectively with others and work independently
• Ability to climb and work at elevations from (ladders, poles, lift trucks) exceeding 18 feet
• Ability to work in confined spaces (attics, crawl spaces, utility holes)

Compensation

• Hourly rate of $23-26 depending on experience and skillset
• Health and Dental benefits; paid vacation, sick leave, and holidays; 401k plan, 5% annual bonus opportunity and many more great perks
• The opportunity to work, learn, and "wear many hats" in a dynamic and friendly small-office environment

Schedule

• M-F 6:30am-3:00pm, with OT as needed
• This is an in person/field work position

Zentro Internet is an Equal Opportunity Employer; employment with Zentro Internet is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.