St. James Hotel - Room Inspector Full-time

Company Overview The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. Our hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals. The hiring range for this position is $12.93 - $16.83 per hour depending on qualifications, with opportunities for advancement. Job Description In conjunction with the Rooms Manager, this role is primarily responsible for leading housekeeping functions on assigned shifts to ensure the cleaning and upkeep of hotel rooms according to established standards, and to achieve effective supervision of staff. The goal is to promote a positive image of the property by maintaining cleanliness and presenting a pleasant, honest, and friendly environment to ensure high standard of guest service and satisfaction. Essential Duties include: Supervise and inspect work performed to ensure that it meets specifications and established standards. Inspect and evaluate the physical condition of facilities to determine the type of work required. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Investigate, respond, and/or take corrective action to guest requests, concerns, and problems to ensure high guest satisfaction. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. Perform or assist with Rooms Division cleaning or other duties as needed. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Qualifications 2 years related experience/training or an equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to maintain sanitation procedures and the organization of work area adhering to all OSHA and local health department regulations. Must be able to work any shift, including weekends, holidays, and special events as needed. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Highly organized and detail-oriented. Basic office skills, experience with personal computer & Microsoft Office, and general office equipment. Benefits Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and well‑being benefits such as free EAP services, financial planning assistance, and well‑being coaching designed to support your health and financial security. Equal Opportunity Employer The St. James Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. The company also provides equal opportunities to individuals with disabilities and protected veterans. Please view Equal Employment Opportunity posters as required by law. #J-18808-Ljbffr