Guest Service Representative/Front Desk - Country Inn and Suites Red Wing

Golder Hospitality Properties

Job Description

Description:

Country Inn & Suites in beautiful Red Wing is hiring for part-time and full-time Guest Service Representatives. Join Our Team as a Front Desk Rockstar!

Position: Part-time and Full-time Front Desk / Guest Service Representative

Shifts Available: 7:00 AM – 3:00 PM 3:00 PM – 11:00 PM - Must be available to work both day and evening shifts, weekends, and holidays.

Be the Smile That Starts Every Stay

In hospitality, first impressions mean everything—and that’s where you come in.
As a Front Desk / Guest Service Representative , you are more than just the person behind the desk—you are the welcoming smile, the problem solver, the storyteller, and the heartbeat of the guest experience . You set the tone for every stay, creating moments that guests remember long after checkout.
If you love connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect role for you.

What we Offer You

Competitive Pay
Paid Time Off
Holiday Pay
Referral Bonus
Wellness Day
Like to travel, enjoy all Wyndham has to offer with employee discounts at all Choice branded properties
Areas for Advancement

What You’ll Do

As part of our Front Desk team, you’ll:

Welcome guests with warmth, professionalism, and genuine hospitality
Perform check-ins and check-outs efficiently and accurately
Answer incoming calls and assist with reservations and guest requests
Provide helpful information about the hotel, amenities, and local area
Resolve guest questions and concerns with care and urgency
Communicate clearly with team members to ensure seamless guest experiences
Hotel laundry

What We’re Looking For

We’re looking for someone who is:

Friendly, positive, and energetic
Passionate about hospitality and helping others
Professional and reliable
Comfortable multitasking in a fast-paced environment
A strong communicator—both verbally and in writing
Attention to details
Able to stand for extended periods
Available evenings, weekends, and holidays

Hospitality or customer service experience is a plus—but the right attitude and personality matter most!

Why You’ll Love Working With Us

- Supportive, positive team culture - Opportunity to grow and develop within hospitality - Be part of creating memorable guest experiences every day - Work in an energetic, people-focused environment

Ready to Make an Impact?

If you’re someone who loves people, brings positive energy, and wants to be part of a team that takes pride in exceptional service—we’d love to meet you!
Apply today and help us create unforgettable stays.

Requirements:

Apply

Vacancy posted 17 days ago

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