Sales Support Specialist

Job Description

Job Description

Bridgestone HosePower, LLC  is North America's Premier Hydraulic and Industrial Hose Sales and Service Company. Headquartered in Orange Park, Florida we offer Counter Service, Mobile Hose Repair, and state of the art OEM Centers throughout the United States, Canada, and Mexico. Due to recent, as well as projected growth, we are seeking a motivated, outgoing Sales Support Specialist to assist our growing sales team.

As A Sales Support Specialist You Will:

• Coordinate entire order process from time of order through delivery and shipping
• Works closely with HosePower field representatives and customers in communicating product availability
• Maintains appropriate freight costs by determining the most efficient carrier routing
• Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues
• Understanding and interpreting product requirements and providing information to customers
• Assess competitors by analyzing and summarizing competitor information and trends; 
• Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing product information and explanations; preparing quotations
• Fills orders and communicates expected delivery date
• Checking customers buying history; suggesting related and new items and explaining features
• Answer phones and inquires

The Ideal Candidate Will Have:

• Experience in an industrial sales setting preferred
• Excellent telephone etiquette and problem-solving skills required
• Basic computer skills and ability to learn various computer systems, Microsoft suite experience
• Effective verbal and written communication skills
• Able to handle multiple tasks and respond to customers quickly and efficiently
• Mathematical computation skills
• Ideal candidate must be a team player, goal-oriented and self-motivated

Benefits

We invest in our team members with a comprehensive benefits package designed to support your health, financial future, work-life balance, and overall well-being.

Employee Optional Benefits

• 401(k) with company match and immediate vesting
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Flexible Spending Account
• Health Savings Account
• Term Life and AD&D Insurance

Company Provided Benefits

• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Accident Insurance – Base Plan*
• Critical Illness Insurance - Base Plan*
• Group Life and AD&D Insurance
• Employee Discount Program
• 8 Company Paid Holidays
• 3 Floating holidays
• Vacation Accrual (within your first year)