Operational Specialist

The Operations Coordinator/Assistant supports the day-to-day operations of multiple stores and serves as a key liaison between the U.S. operations team, store managers, and headquarters. This role assists with operational execution, data reporting, new store support, and cross-functional coordination to help ensure consistent store performance and compliance with company standards. Key Responsibilities Support the daily operations of assigned stores and assist in maintaining consistent execution of company operational standards and SOPs. Coordinate communication between headquarters, regional operations, and store teams to ensure timely and accurate information sharing. Collect, organize, and analyze store operational data, including sales, labor, inventory, product performance, and other key business metrics. Assist with new store openings, operational projects, and ongoing store support. Monitor store operational compliance and follow up on action items to improve execution and efficiency. Support the implementation of company marketing campaigns, promotions, and new product launches. Coordinate store supplies, operational documents, and other administrative tasks as needed. Travel to stores within the assigned region to provide operational support and complete additional projects assigned by management. Qualifications Bachelor's degree preferred in Business Administration, Management, Hospitality, Marketing, or a related field. 1–2 years of experience in operations, retail, restaurant, food & beverage, hospitality, or a related industry is preferred. Recent graduates with strong organizational skills and a willingness to learn are encouraged to apply. Strong communication and interpersonal skills with the ability to work effectively across different teams. Excellent organizational skills with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with POS systems or data reporting is a plus. Willingness to travel regularly to stores within the assigned region. Bilingual English/Chinese is a plus but not required. #J-18808-Ljbffr