Implementation Analyst

This range is provided by Monarch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50,000.00/yr - $60,000.00/yr 100% Remote At this time, we are not accepting applicants in the states of Colorado, New York, or California. Monarch is seeking an Implementation Analyst who will work within an energetic professional services team for our client, a market-leading Software as a Service (SaaS) company, and will be responsible for designing and configuring the software platform for our client’s customers in response to their specific business requirements. The role is a mix of client-facing consultative work and behind-the-scenes platform design, configuration, data analysis, and data manipulation. Monarch specializes in implementation, configuration, and consulting services for firms and SaaS providers in the private capital markets space. Through platform admin support and strategic, project-based consulting, the company helps firms seamlessly adopt and maximize ROI on their technology stack. Monarch also serves as a trusted delivery partner for scaling SaaS platforms, helping them grow without compromising service quality. Requirements What You'll Do: Analyze client legacy data sets to understand the impact of the data on system design Drive and manage new client implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial requirements gathering to technical platform configuration and training Manages client and internal stakeholder relationships adeptly throughout the entire implementation process Earns trust by consistently delivering accurate, timely, and comprehensive responses to routine inquiries, both in written and verbal contexts Work closely with SaaS engagements teams to facilitate consistent customer experiences and go-lives Work with Microsoft Excel to map, collate, and normalize disparate data sets for import into the platform Provide consultative system design and industry best practice recommendations throughout an implementation Hold both client customers and internal team members accountable to project timelines and budgets Work with multiple customer implementations concurrently Analyze and understand client data as an important factor that influences a client’s system design Leverage and continually develop best practices for each data environment and client vertical to assist in future implementation efficiencies Qualifications & Experience: Bachelor’s degree from an accredited college or university Organization, effective time management, and ability to multitask Strong analytical and creative problem-solving abilities Comfort with Microsoft Excel, familiarity with basic Excel functions Ability to adapt to rapidly evolving situations Strong sense of personal responsibility and ownership over your work Willingness and love of learning new technology, new processes and procedures, and new business models Bonus Points: Banking, Fintech, or Financial Services experience Advanced Excel skills (v-lookup, x-lookup, Pivot tables) Experience with CRM tools Experience in project management Work From Home (100% remote!) Health Care Plan (Medical, Dental & Vision) for employee (a significant portion of employee only paid) and family (paid in part) Collaborative culture: virtual & optional in-person events, retreats & swag Training & Development Individual Training Budget Technical Book Club & other study groups Certifications are encouraged with bonuses Mentoring Program with bi-weekly 1:1s Up-to-date technologies, tools, and methodologies Parental Leave (Maternity & Paternity) Flexible PTO plan The salary for this role is $50,000 - $60,000 per year, commensurate with experience. Monarch Financial Technology Solutions, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Monarch by 2x Sign in to set job alerts for “Implementation Analyst” roles. #J-18808-Ljbffr