Systems Administrator II - Storage Support

Job Description

Job Description

Position Overview
TAP Engineering is seeking a System Administrator II - Storage Support in Annapolis Junction, Maryland to provide end-to-end support for complex, distributed computing and storage environments. This role supports a multi-vendor, high-performance infrastructure spanning multiple sites and includes enterprise storage systems, Fibre Channel fabrics, networks, and Linux, Unix, and Windows operating systems. The technical environment includes multi-vendor high-performance storage platforms, mass storage subsystems, heterogeneous storage environments, client/server, storage, and network devices, enterprise and HPC computing environments, and storage management and monitoring tools. The System Administrator will be responsible for maintaining system availability, reliability, security, and performance while troubleshooting issues across hardware, operating systems, storage, networks, and client/server environments. The ideal candidate is comfortable working across multiple technologies, solving complex technical problems, and identifying opportunities to improve system performance and reliability.

Key Responsibilities

• Provide support for the implementation, troubleshooting, and maintenance of IT systems
• Support day-to-day operations, monitoring, and incident response for storage environments
• Manage and sustain enterprise and HPC storage systems
• Support client/server, storage, and network devices
• Provide Tier 1 and Tier 2 support based on experience level
• Escalate issues appropriately and communicate status to Government and internal stakeholders
• Support dispatch operations for hardware-related issues and remain engaged through resolution
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Provide detailed troubleshooting and root cause analysis
• Document system configurations, procedures, and sustainment activities
• Follow Government-defined ticketing, change management, and operational procedures
• Maintain accurate system documentation and records

Required Qualifications

• Active TS/SCI clearance with appropriate polygraph (most recent poly within the last 7 years)
• DoD 8570 IAT II certification
• Experience administering Linux-, Unix-, or Windows-based systems
• Experience supporting enterprise or HPC storage environments
• Strong troubleshooting and documentation skills
• Strong verbal and written communication skills
• Ability to support mission-critical systems in a 24/7 operational environment (as required)
• Ability to collaborate with Government and contractor personnel

Compensation
The anticipated salary range for this position is $83,000–$128,000, based on relevant experience, qualifications, and other applicable factors. The compensation range provided is a general guideline and is not a guarantee of compensation or salary.

Clearance Requirement
This position requires an active TS/SCI security clearance with appropriate polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.

Benefits Overview
TAP Engineering offers a comprehensive and competitive benefits package, including:

• Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
• Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
• Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
• Dental & Vision: Employer-paid plans with optional enhancements
• Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Flexible Spending Accounts: Healthcare and dependent care FSAs
• Tuition Reimbursement: Up to $36,000 per year for approved coursework
• Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
• Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses

Additional Information
TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

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