Business Analyst

Company Description Join us and make YOUR mark on the World! Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. Job Description We have an opening for an experienced Business Analyst supporting The LLNL Office of the CIO (OCIO) NNSA initiatives. This position will analyze, plan, and develop solutions pertaining to business improvement initiatives to meet user requirements. In this position, you will cultivate strong partnerships with both the business and mission to influence business case decisions with respect to technology solutions. This position is in the IT Solutions (ITS) Division, matrixed to the OCIO within the Director's Office. This position offers a hybrid schedule, blending in-person and virtual presence; You will have the flexibility to work from home one or more days per week. This position will be filled at eitherlevel based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level. You will Independently partner with customers, stakeholders, and technical staff within a matrix environment to analyze requirements submitted by users / customers and drive solutions that will help influence business case decisions. Conduct cross-organizational meetings with project and service owners to identify process gaps and action potential improvement opportunities. Provides in-depth consultation to client and technical staff to identify and evaluate standards and procedures to improve overall process efficiency Communicate effectively with multi-disciplinary team members. utilizing negotiation skills to influence outcomes. Communicate effectively with multi-disciplinary teams and leads to effectively meet the goals and schedule of their area of responsibility Prepare customized data reports and data visualizations to facilitate decision making. Assume lead role in implementation of project tasks and provide updates and briefings on benefits of identified solutions. Perform other duties as assigned. Additional job responsibilities, at the E01.4 level Independently plan, conduct, and direct the analysis and design of complex business processes. Develop and implement strategies for addressing process improvement initiatives that impact major mission areas. Plans large and complex solutions requiring collaboration of multiple disciplines and management teams. Qualifications Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship. Bachelor's degree in relevant functional discipline or equivalent combination of education and related experience. Experience in a business operations role (Preferably within ServiceNow) with an emphasis on process optimization. Extensive knowledge and experience with workflows related to processing technical data. Advanced experience applying analytical skills to compile, interpret, and present data leveraging SQL and/or data analytic/visualization tools to query data and produce technical reports. Experience applying strong analytical and problem-solving skills to develop practical solutions. Experience interacting with cross-disciplinary teams to design, develop and improve data analytics and business processes. Effective communication skills to interact professionally with others, as well as work effectively in a team environment. Ability to work in a fast-paced, schedule-driven environment, multi-tasking and adjusting to changing priorities. Willingness and ability to learn new responsibilities. Additional qualifications at the E01.4 level Experience leading multidisciplinary project teams utilizing project management methodologies. Experience interacting with technical development teams to define requirements for system integrations. Knowledge of and experience with workflow and integration tools such as ServiceNow. Qualifications We Desire Experience with ServiceNow. Experience with technical writing and building technical requirements. Experience with ITIL v3 or higher. Pay Range

• 114,900 - $140,712 Annually for E01.3
• 137,910 - $168,852 Annually for E01.4

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting; pay will not be below any applicable local minimum wage. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. Additional Information #LI-Hybrid Position Information This is a Career Indefinite position, open to Lab employees and external candidates. Why Lawrence Livermore National Laboratory? Included in 2026Best Places to Work by Glassdoor! FlexibleBenefits Package 401(k) Relocation Assistance Education Reimbursement Program Flexible schedules (*depending on project needs) Our values - visit Security Clearance This position requires a Department of Energy (DOE) Q-level clearance.If you are selected, wewill initiate a Federal background investigation to determine if youmeet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. Pre-Employment Drug Test External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor. Wireless and Medical Devices Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the useand/or possession ofmobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area whereyou are not permitted to have a personal and/or laboratory mobile devicein your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices. Ifyou useamedical device, whichpairs with a mobile device,you must still follow the rules concerningthe mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities requireseparate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings. How to identify fake job advertisements Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under "Find Your Job" of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond. To learn more about recruitment scams: Equal Employment Opportunity We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws. Reasonable Accommodation Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request. CaliforniaPrivacy Notice The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitlesjob applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here. #J-18808-Ljbffr Lawrence Livermore National Laboratory