Collision Estimator

Job Description

Job Description

About the Role

We’re seeking a skilled Collision Estimator to join a high-performing, customer-focused collision repair team. The ideal candidate is a detail-oriented professional with strong estimating, communication, and customer service skills who can accurately assess vehicle damage, write estimates, and coordinate repairs from drop-off to delivery.

• Greet customers and review vehicle damage in person or via photos.
  

• Create accurate and thorough estimates using CCC ONE (or other estimating software).
  

• Communicate effectively with insurance adjusters, customers, and internal repair teams.
  

• Maintain high standards of documentation, repair order accuracy, and customer satisfaction.
  

• Track vehicle repair progress, keeping customers updated throughout the repair process.
  

• Collaborate with technicians and parts departments to ensure timely and accurate repair completion.
  

• Review supplements and update repair plans as additional damage is discovered.
  

• Ensure compliance with OEM repair procedures and I-CAR Gold Class standards.
  

• 2+ years of experience as a Collision Estimator or in a related role (e.g., Service Advisor, Adjuster).
  

• Proficiency in CCC ONE , Mitchell , or Audatex estimating systems.
  

• Strong understanding of collision repair processes and insurance DRP guidelines.
  

• Excellent communication, organization, and follow-up skills.
  

• Valid driver’s license and clean driving record.
  

• I-CAR or ASE certifications are a plus (preferred but not required).
  

• Prior experience in a DRP (Direct Repair Program) environment.
  

• Familiarity with OEM-certified repair programs (Tesla, Honda ProFirst, Ford, BMW, etc.).
  

• Strong multitasking skills and ability to thrive in a fast-paced shop setting.
  

Why Join

• Competitive pay and performance-based bonuses
  

• Health, dental, vision, and 401(k) plan options
  

• Paid time off and career advancement opportunities
  

• Work with a team committed to quality, safety, and customer satisfaction