Warehouse Manager

Company Profile:

Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.

Job Overview:

The Warehouse Manager will report to the General Manager. The Warehouse Manager will ensure that all warehouse activities are carried out safely, efficiently, and profitably. With the leadership and support of the General Manager, they build capabilities within their teams to execute the overall company's strategy and achieve results for their department(s) today and tomorrow. They work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision. The leader we seek for this role emanates the Company's culture and inspires others to create possibilities that otherwise wouldn't exist. They are a leading example of self-development to those around them and can also be found present on the floor encouraging and energizing their team.

Responsibilities and Duties:

• Manages a team of warehouse staff with varied responsibilities and duties.
  • Oversees the daily workflow of the warehouse, schedules, and organizes staff to ensure proper staffing for all shifts.
  • Develop a highly motivated workforce and a teamwork-based culture.
  • Set warehouse and team goals in collaboration with executive management and other team leaders.
  • Train and cross train employees and conduct annual performance reviews.
  • Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment.
  • Liaising with client and delivery teams.
• Ensure the performance of client contract requirements at service levels that exceed the client's standards and metrics.
  • Coordinates receiving all material, items, and products; making sure they are sorted, labelled, inspected and stored per company and client standards or policies.
  • Ensure operational deadlines and quality objectives are met.
  • Communicate with other departments to ensure products are shipped in a timely manner.
  • Establish warehouse practices and protocols to achieve an efficient warehouse.
  • Must be able to produce or quickly obtain certification and safely operate forklift, floor scrubber and waste management equipment.
  • Audit and report inventory daily.
• P&L Management
  • Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, SP Support Travel, Uncollected Debt)
  • Warehouse Expense (Contracted Labor, Inventory variances)
  • Administrative Expense (Hourly, Office Supplies, Recruitment, Travel & Meals)
  • Achieve Location Margin goals.
  • Tracking annual budgeting and monthly variance analysis.
• Daily and weekly collection of operational data and performance report completion.

Skills/Requirements:

• Bilingual with Spanish highly preferred.
• Leadership and motivational skills / Ability to positively impact performance.
• Ability to operate in strict time frames environment.
• Proficient in and high level of understanding of Warehouse Management Systems.
• Strong Excel spreadsheet skills; proficiency in MS Office application.
• Ability to operate in a metric-based performance environment and conduct quantitative root cause analysis to implement necessary solutions.
• Hands-on management approach that shares responsibilities to ensure the customer is served.
• Effective communication skills with awareness of relationship building skills.
• Excellent written and verbal communication skills.
• Bachelors' Degree and 4-6 years in the logistics/supply chain field preferred.
• Forklift experience and certification preferred.
• Ability to work on your feet and capable to move product as needed.

Salary: $70,000-$80,000 annually/DOE + bonus potential.


Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan and paid vacation and holidays to full-time employees.