Housekeeper

Job Description

Job Description

Position Title: Housekeeping Attendant

Locations: Woodstock Way Hotel and Kingston Carriage House

Position Summary:
The Housekeeping Attendant is responsible for ensuring the cleanliness, organization, and overall presentation of guest rooms and public areas. This role supports the property’s commitment to providing a clean, safe, and welcoming environment for all guests. Strong time management skills are essential in this role, as there is a limited window between guest departures and arrivals; punctuality and the ability to use time efficiently are critical to success.

Essential Duties and Responsibilities:

• Clean, sanitize, and prepare guest rooms in accordance with established standards, including making beds and replenishing all required amenities and supplies prior to guest arrival.
• Maintain the cleanliness and organization of all common and guest-accessible areas, including but not limited to the break room, front lobby (tannery), deck, laundry room, and housekeeping storage areas and closets.
• Ensure both interior and exterior areas of assigned rooms are properly maintained and presentable at all times.
• Perform laundry operations, including washing, drying, folding, and organizing linens and towels.
• Stock and maintain housekeeping carts, storage areas, and supply closets to ensure adequate inventory levels.
• Assist with receiving housekeeping deliveries, including unloading, unpacking, and placing supplies in designated storage areas.
• Maintain and stock the deck with necessary supplies to ensure it remains clean, organized, and guest-ready.
• Perform general outdoor upkeep, including sweeping, leaf blowing, and applying salt to walkways and guest areas such as the deck and tannery seating spaces, as needed.
• Inspect assigned areas to ensure readiness standards are consistently met and report any maintenance or safety concerns promptly.
• Takes responsibility for maintaining a safe and orderly property presentation, which may require occasional assistance with snow, ice or debris removal. 

Work Environment & Expectations:

• This position requires the ability to work both independently and collaboratively as part of a team.
• Employees are expected to demonstrate professionalism, respect, and effective communication when interacting with coworkers and guests.
• Strong time management and punctuality are essential; employees must effectively prioritize tasks and complete responsibilities within tight turnaround times between guest departures and arrivals.
• The role may require physical activity, including lifting, bending, standing, and extended periods of movement.

Additional Seasonal Responsibilities:

• Seasonal duties may include snow shoveling; participation in these tasks is voluntary and not a required function of the role.