Communications Specialist Senior - TS/SCI w/Poly
General Dynamics Information Technology
Unified Communications Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team. HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure. Installation of operating system and security patches. Assessing the applicability of vulnerabilities and maintaining security compliance of the Voice, Video, and Chat infrastructure. Provide support for customer scheduled and unplanned outages, regardless of scale and impact. Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.
WHAT YOU’LL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science Required Experience: 8+ years of related experience Required Skills and Abilities: Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies. Have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business. Have managed virtualized applications or knowledge of how to manage virtualized applications. Be proficient in the use of Microsoft Office. Good communication and customer service skills. Be a team player and have the ability to work in a fast-paced environment. Be able to monitor and process Service Desk tickets. Certificate: 8570 compliant with a Security+ certificate is required. Preferred Skills: Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. Experience with Session Border Controller (SBC) and SIP detailed traces is a plus. Security Clearance Level: TS/SCI w/Poly Location: On Site US Citizenship RequiredGDIT IS YOUR PLACE:
401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #J-18808-Ljbffr General Dynamics Information TechnologyVacancy posted 3 hours ago
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