Member Services Representative

Front Desk Team Member

Crunch Fitness in Midland Park, NJ is looking for enthusiastic and dependable individuals to join our front desk team! If you enjoy creating positive experiences for others and thrive in a fast-paced, team-oriented environment, we'd love to meet you. Available shifts are evenings during the week and also weekends.

What We're Looking For

• Fluent in English with strong reading and writing skills
• Basic computer proficiency
• Excellent customer service and communication skills
• Ability to stand for extended periods and walk the club for routine checks
• Willingness to assist with light tasks such as re-racking weights and maintaining a clean environment

Key Responsibilities

• Greet all members and guests with a warm, friendly, and professional attitude and wish them well as they exit the club
• Check in members and guests efficiently and accurately
• Answer phone calls in a courteous and helpful manner
• Communicate upcoming promotions, events, and updates to members
• Prepare protein shakes and sell retail products at our juice bar
• Schedule and process payments for member services
• Maintain a clean, organized, and welcoming front desk area
• Support management with daily operations, opening and closing duties, and special projects
• Foster a positive and inclusive atmosphere for all members

Why You'll Love Working Here

• Free Crunch Select Gym Membership
• Employee Discounts on retail and services
• Supportive, upbeat, and team-oriented environment

Apply in person at our Midland Park location or submit your resume to join our amazing team! Compensation: $16.00 per hour