Facilities Asset Manager-Field- New England Markets

StoreCare Manager

Serves as the single point of contact to Store Operations for the Property Division, primarily related to StoreCare issues for store care and building/equipment/property care. Provides proactive management and issue resolution for all facilities related functions. Supports the execution of all programs, at the Regional level, that are implemented by the Property Division. Single-source StoreCare manager for complete building, equipment, and property care, including but not limited to full budgetary responsibility for anything with depreciative value and asset life cycle analysis, as well as reactive and proactive scheduling and coordination. The territory for this role would cover Massachusetts, New Hampshire, Vermont, & Maine. This candidate must live in the greater Boston, Massachusetts area or Manchester, New Hampshire.

Job Responsibilities

• Builds and maintains a collaborative relationship with store operations in assigned Region including Region support partners, Area partners, District partners, and Store team. Serves as single point of contact for Regional store operations pertaining to store care management of all company owned/leased facilities (including, but not limited to stores, vacant buildings, idle properties, and other healthcare assets.)
• Responsible for mentoring, education, communication and collaborating with Store Operations regarding all StoreCare programs and services. Responsible for communicating to Regional leadership new StoreCare programs or changes in existing programs and any out-sourced service providers. Including but not limited to:
• Statement of Work, store tier levels, service frequency, program expectations, vendor information, and escalation processes.
• Accountable for monitoring and overseeing, at the Regional levels, and out-sourced service providers, as well as any vendors providing services to the program.
• Owns all asset management responsibilities for a designated Market. Manages properties, works with landlords, municipalities, exercises expense control, performs regular site visits and audits. Responsible for maintaining the highest level of interior and exterior asset management standards.
• Ensures the Regions(s) StoreCare expenditures, including capital, select expenses, and insurance reimbursements meets or exceeds expectations. Responsible for controlling business travel and expenses in accordance to corporate expense policies. Responsible for monthly resolution of issues regarding work order approval and rejection through vendor relations to support a streamlined process for work orders from submittal to payment.
• Develops contractor and vendor relationships for corrective and planned StoreCare services to maintain a cost competitive environment while adhering to service level expectations. Maintains partnerships while insuring compliance with current corporate requirements for securing new vendors (For example: W-9, insurance, immigration, union status, etc.) by following Standard Operating Procedures for the Company's Goods Not For Resale policy to achieve approval.
• Responsible for providing Region specific information, including but not limited to new store information, Landlord vs Company responsibilities, warranty information, asset tracking, tier requests, emergency priority lists, program specific requests and all required survey information to program/project managers per specified due dates to ensure due diligence in supporting program and initiative efforts.
• Supports business continuity by proactively planning for and responding to catastrophic events (e.g. hurricanes, floods, ice storms, tornados, snow storms, earthquakes, etc.) utilizing corporate procedures as noted in Emergency Playbook. Responsible for responding to localized emergencies (e.g. fire, break ins, car vs building etc.) by taking on appropriate partners, updating stakeholders, and insuring a safe and secure environment for all team members and customers.
• Acts as liaison between Store Operations and Property – Design, Development & Construction team through proactive involvement with acquisitions and remodels and new store openings or store closings. Support efforts to ensure successful turn over in compliance of the New Store Opening best practice and Store Closing best practice.
• Support and drive culture of care throughout Region, among peers, in collaborating outside of Division, and suppliers to ensure a cohesive team with consistent message.
• Actively participate in Division focused feedback collaboration groups to provide feedback to current programs from a field and store operations perspective. Provides input for continuous improvement for processes and procedures to drive store care to a highly performing proactive/preventative asset management program.

About Walgreens Founded in 1901, Walgreens proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.