Front Office Medical Receptionist

GULF SOUTH FOOT AND ANKLE

Metairie, LA

Job Description
Job Description
Position Summary
The Receptionist / Front Desk Coordinator serves as the first point of contact for patients, physicians, visitors, and vendors entering Harvard Surgery Center. This position is responsible for providing professional front office support, maintaining an organized reception area, assisting with administrative tasks, and supporting efficient patient flow throughout the surgery center.
The ideal candidate is dependable, organized, courteous, detail-oriented, and able to maintain professionalism and confidentiality in a fast-paced healthcare environment.
Essential Duties and Responsibilities
Greet and assist patients, visitors, physicians, and vendors in a courteous and professional manner
Answer and direct incoming phone calls
Check patients in and out for surgical procedures
Verify and update patient demographic and insurance information
Collect required forms, signatures, and payments when applicable
Maintain patient confidentiality in accordance with HIPAA regulations
Notify clinical staff of patient arrivals and assist with patient flow
Administrative Support
Scan, upload, and file documents as needed
Assist with organizing charts, paperwork, and daily schedules
Maintain reception and waiting areas in a clean and orderly manner
Assist with copying, faxing, emailing, and other clerical duties
Receive and distribute mail and deliveries
Help maintain office and front desk supplies
Communication & Coordination
Communicate professionally with patients, physicians’ offices, vendors, and staff
Relay messages accurately and promptly
Assist with scheduling-related communication when needed
Support management and clinical staff with administrative projects as assigned
Qualifications
High school diploma or equivalent required
Previous medical office or receptionist experience preferred
Excellent customer service and communication skills
Basic computer proficiency required
Ability to multitask and remain organized in a fast-paced environment
Professional appearance and demeanor
Ability to maintain confidentiality and professionalism at all times
Benefits
Competitive pay
Paid time off
Health insurance options
Retirement plan options

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Vacancy posted 1 day ago

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