Operations Manager- Maryland Heights MO 3PL

25795 Must-Have Skills Transportation operations experience Routing and dispatching experience Warehouse management experience What You’ll Do Monitor daily delivery operations and resolve service exceptions Support drivers and customer service teams with real-time troubleshooting Train and onboard new team members Build, manage, and adjust office and driver schedules Order and maintain office supplies Prepare delivery manifests and ensure dispatch readiness Collaborate with routing and driver managers to optimize performance Review payroll and resolve discrepancies Process reschedules, cancellations, and customer service exceptions Oversee inbound and outbound logistics at 3PL locations Track recycling and waste levels and recommend operational improvements Daily & Weekly Responsibilities Track delivery exceptions and ensure timely resolution Monitor compliance with check-ins, paperwork, and routing standards Review next-day delivery plans and adjust schedules as needed Submit nightly operations recap reports Attend weekly planning and operations meetings Conduct inventory checks and order supplies Success Metrics On-time and complete delivery performance Driver satisfaction and engagement scores Employee retention and safety compliance Labor hours and productivity versus goals Fleet damage and repair cost management Apply End Date: 2026-12-31 #J-18808-Ljbffr The Home Depot