AI Forward Deployed Engineer

Role Description

As an AI Forward Deployed Engineer, you will be the hands-on expert responsible for turning a customer's agentic vision into a reality. In this critical role, you will engage with the customer team to ideate use cases and create demos/POCs. Assisting the Sales & COE team, you will scope the platform work and partner with Professional Services to scope the implementation work.

Post-Sale, your mission is to execute the Agentic "Solution Blueprint" defined during the sales cycle, ensuring customers achieve their first major value milestone as quickly and efficiently as possible.

What You’ll Do

• Identify Use Cases: Work with the presales SC to identify and refine future use cases for each customer based on implementation insights.
• Create Demos / POCs: Work with the customer team to identify key proof points and build out a demo/POC that successfully shows how the Boomi platform delivers.
• Lead Implementation: Develop a detailed project plan for the customer implementation, based on the agent's predefined steps and the Solution Blueprint.
• Provide Hands-on Expertise: Act as the primary technical point of contact during onboarding, providing hands-on guidance and project management for the setup, configuration, and integration required by the agent.
• Drive to First Value: Proactively manage the project to achieve the first significant value milestone, ensuring the customer sees a tangible return on their investment.
• Execute a Successful Transition: Manage the project closeout and execute a smooth transition of the customer to their long-term Customer Success Manager (CSM) and Professional Services for ongoing support and expansion.

Qualifications

• 5+ years in a hands-on technical delivery role, such as implementation consulting, professional services, or solutions architecture.
• Proven project leadership experience, with a track record of successfully delivering complex enterprise software solutions.
• Hands-on experience with integration technologies (APIs, ESBs, iPaaS) and a deep understanding of enterprise data systems.
• Practical knowledge of AI/ML capabilities and implementation strategies, including familiarity with agent frameworks (e.g., LangChain, Lavender, CrewAI).
• Experience with cloud-native services and infrastructure across AWS, Azure, or GCP.
• Strong problem-solving skills and the ability to troubleshoot technical issues during implementation.
• Excellent customer management and communication skills, with the ability to set and manage expectations.

Benefits

• Base compensation for this position begins at $110,000 - $163,000.
• This position is remote-friendly, with final compensation determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.
• An overview of our benefits can be found here .

Company Description

Boomi is committed to fair and equitable compensation practices. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to View email address on remotive.com . This inbox is strictly for accommodations, please do not send resumes or general inquiries.