Ecommerce Operations Project Manager

Job Title: Ecommerce Operations Project Manager Job Type: Full-time / Remote Work Hours: US / UK Job Overview: Our client, a fast-growing women’s eCommerce jewelry brand, is looking for an Ecommerce Operations Project Manager to own cross-functional project management, internal execution accountability, and operational coordination across the business. In this role, you will drive follow-through across departments, remove blockers, and ensure key initiatives are delivered on time while helping the organization scale efficiently without operational bottlenecks. Responsibilities: Own cross-functional execution across marketing, operations, CX, product, and fulfillment teams Track priorities, deliverables, deadlines, and ownership across active initiatives Drive daily follow-ups, accountability, and escalation of blockers Manage and maintain the Notion project management system as the central source of truth Build workflows, SOPs, reporting cadences, and operational structures to improve efficiency Coordinate with suppliers, manufacturers, 3PL partners, and internal operational teams Provide structured daily and weekly leadership reporting on execution statusIdentify bottlenecks and create repeatable systems to improve operational clarity Ensure consistent follow-through across launches, campaigns, operations, and reporting workflows Must-Have: Highly organized, structured, and detail-oriented Fast-moving, proactive, and execution-obsessed Strong in written communication (clear, concise, professional) Confident in following up, pushing deadlines, and escalating when needed Comfortable coordinating across time zones and international partners Comfortable working directly with senior leadership Able to handle high volume without dropping details Able to manage multiple moving projects at once Strong with Notion (advanced proficiency strongly preferred) Naturally process-driven and enjoys building systems 2+ years experience in project management, operations coordination, or business operations (ecommerce preferred) Proven experience managing cross-functional workflows Proven ability to run task systems and execution cadence across teams Strong proficiency in Notion (this role requires advanced Notion usage — databases, views, dashboards, templates, and project workflows). Experience with Asana/Monday/Trello is a plus, but Notion is our core operating system Comfortable working in a high-accountability environment where deadlines matter Nice-to-Have: Experience in ecommerce, DTC, consumer brands, fashion, jewelry, or beauty Experience coordinating suppliers, manufacturers, or logistics partners Experience supporting product launches and marketing calendars Experience building SOP libraries and internal documentation systems Familiarity with Shopify ecosystem and ecommerce operational workflows #J-18808-Ljbffr