System Administrator - Nashville, TN - Onsite
Lorven Technologies
Job Title: System Administrator
Location: Nashville, TN - 37243 - Onsite
Duration: 12+ Months Contract Communication & Collaboration Skills
Location: Nashville, TN - 37243 - Onsite
Duration: 12+ Months Contract Communication & Collaboration Skills
- Customer Service & User Support: Strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requests
- Cross-Functional Collaboration: Experience working with multiple teams, including application coordinators, trainers, and QA personnel
- Professional Documentation & Reporting: Ability to clearly document system changes, maintain logs, and communicate status updates effectively
- Help Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
- Licensing & Regulatory Systems: Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
- Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
- Configuration & System Administration: Ability to modify and configure system settings, user permissions, and automated workflows
- Data Management & Documentation: Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint
Vacancy posted 1 day ago
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