Business Development Associate, Care Partnerships

Headway's Mission

One in four people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway's mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care and we're growing fast.

We recently proved that cold outbound is a powerful, scalable channel for generating new health system partnerships. Now we're building a dedicated Growth Associate team to fuel that growth. As a Growth Associate, Care Partnerships, you'll be the tip of the spear running high-volume outbound outreach to connect with care management leaders at health systems across the country and booking the meetings that drive our pipeline.

This is a ground-floor opportunity to help build a function that didn't exist six months ago and is already producing results.

Responsibilities

• Drive top-of-funnel pipeline for the Care Partnerships BD team through high-volume cold outbound across phone, email, and LinkedIn
• Book qualified intro meetings with care management leaders at health systems across the country
• Qualify prospects against our ideal customer profile and ensure clean handoffs to the BD team with full context
• Build and maintain target contact lists across your assigned territories
• Collaborate with your manager and BD teammates to refine messaging, targeting, and outreach strategy
• Document and share learnings on personas, objection handling, and conversion performance to strengthen the team's playbook

Qualifications

• You have 1+ year of experience in a high-volume outbound role (BDR, SDR, inside sales) and can point to a track record of hitting activity and meeting targets
• You are comfortable and energized by cold calling as your primary channel
• You are coachable: you actively seek feedback, incorporate it fast, and iterate on your approach
• You are resilient and competitive rejection doesn't slow you down, it fuels you
• You are organized and disciplined about logging activity and outcomes in real time
• You communicate clearly and concisely you can earn a busy executive's attention in 30 seconds and convert it to a meeting
• You are motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare

Bonus Points

• You have experience in healthcare, health tech, or selling into health systems
• You have familiarity with multi-touch outbound sequencing tools
• You've worked in a fast-growing startup environment

Compensation and Benefits

• Salary information is based on a single salary target per role and is differentiated based on geographic location.
• Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin
• Other compensation includes commission. Commission payments are monthly.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development