Customer Service Technician

Customer Service Technician

Liaison between NPL and the Gas Utility Company (Customer) Communicate with the Customer on work requests Conduct onsite inspections of properties where the Customer desires gas installation/replacement. Generate proper documentation for the Customer to process the work orders Maintain a highly organized filing and tracking system for all work documentation Perform other tasks as requested by leadership High School Diploma or equivalent 1+ year of experience in the natural gas industry General knowledge of natural gas pipeline installations Join the Largest Natural Gas Distribution Contractor in the United States Weekly Payroll Paid, on-the-job training for technical skills Employee Assistance program benefit Health Insurance Plan benefit Retirement Plan benefit Work sites may be outdoors in potentially extreme weather conditions All worksite safety instructions are written and spoken in English; must be fluent in English Work includes prolonged and repeated: lifting (including overhead, up to 50lbs); standing; climbing; kneeling; reaching and feeling; crouching and crawling Flexibility to work various schedules and stay late when necessary with little or no notice Work is performed within the "red zone" of heavy equipment Working safely requires quick/accurate hand-eye coordination and the ability to work in a constant state of alertness and safe manner Pass pre-employment, random, post-accident, and reasonable suspicion drug screens Provide valid US work authorization documents for E-Verify Satisfactory results of pre-employment background check results Valid driver's license with clean driving record Pre-employment medical fit-for-duty test; hold/obtain DOT medical card Join and maintain Union membership