Scheduler

Job Description

Job Description

Florida Sleep Solutions, Inc is a comprehensive clinical facility diagnosing and treating the full spectrum of sleep/wake disorders. Our centers for Sleep Disorder Services are located in central and north Florida and designed to meet our important goal of providing the highest standard of medical care in a comfortable environment for the patients. We can assist with providing a diagnosis for all sleep problems such as sleep apnea, excessive sleepiness, insomnia, sleeplessness, snoring, parasomnia, restless leg syndrome and many more. We are also a licensed and accredited Home Medical Equipment Provider. We are fully accredited by the American Academy of Sleep Medicine and the Accrediting Commission for Health Care.

Essential Functions/Responsibilities:

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center. 
• Greets patients and other visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the continuum of care model.
• Verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
• Collects and enters patient charges in databases. 
• Maintains existing patient charts, and spot checks charts for data completeness and signatures.
• Coordinates Durable Medical Equipment orders with providers.
• Arranges for patient transportation as needed. 
• Maintains office equipment and supplies as needed, and medical supplies as directed.
• Performs other duties as required.

Required Education, Experience and Credentials:

• High School Diploma or General Education Development (GED); Associate’s degree preferred
• Minimum of Two (2) or more years front office experience, preferably in a medical setting

Preferred Knowledge, Skills and Abilities: 

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Good customer, interpersonal and communication skills, both orally and in writing
• Organization and time-management skills
• Ability to type 60 words per minute (wpm)
• Attention to details
• Ability to maintain confidentiality
• Ability to work in fast paced environment and to work on multiple projects at the same time
• Ability to work with others and in a team environment

Physical Demands: 

• Being in a stationary position for extended periods of time (4 hours or more)
• Viewing computer screen for extended periods of time (4 hours or more)
• Keying frequently on a computer for 4 hours or more
• Reading / Writing
• Communicating
• Lifting/moving items up to 75 pounds with equipment assistance

Work Environment: 

• Patient care environment