UI Adjudicator (Benefits and Eligibility Specialist)
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Phoenix, AZ - Business Operations - AZDES - DERS - Specialist - UI Adjudicator (Benefits & Eligibility Specialist) | 100% Onsite Short Job Description
The Arizona Department of Economic Security (AZDES) is seeking a UI Adjudicator (Benefits & Eligibility Specialist) to review and determine eligibility for public assistance programs through interviews, fact-finding, and case analysis. Responsibilities include verifying application information, communicating with claimants and stakeholders, explaining policies and regulations, resolving customer concerns, and making eligibility determinations. This position requires strong customer service, communication, and analytical skills.
Location: Phoenix, AZ (100% Onsite)
Start Date: September 8, 2026 (must be available for expedited onboarding)
Training: Approximately 7 weeks, fully onsite. Opportunity for conversion to Full-Time Employment (FTE) after training.
- 2+ years of customer service experience
- Strong written and verbal communication skills
- High School Diploma or equivalent
- Reliable transportation and ability to work onsite
- Experience performing eligibility reviews
- Previous insurance adjudicator experience
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