Technical Project Manager

Role Description

We are seeking a highly skilled, driven, and motivated Technical Project Manager to work directly with New American Funding’s Initiative Management Office team. This is an excellent opportunity to collaborate with talented individuals to achieve and develop new goals and ultimately reach new levels of success.

The ideal candidate will be detail-oriented, well-versed in various project management methodologies such as Waterfall, Agile, and Lean principles, and capable of managing multiple initiatives simultaneously. Key responsibilities include:

• Overseeing teams
• Planning and executing projects to meet business goals
• Creating project plans
• Tracking progress
• Communicating with stakeholders
• Removing obstacles to ensure team success

This position is part of the Initiative Management Office (iMO) within NAF, the central hub for overseeing projects and programs aligned with the company’s strategic goals.

Responsibilities

• Manage the day-to-day operational aspects of multiple projects
• Drive cross-functional teams
• Lead agile teams to achieve goals and high level of performance
• Management of all agile project team activities and promote Agile mindset
• Facilitate meetings including preparing agendas, scheduling, materials needed, meeting minutes, follow-up or action items and distributing said documentation
• Manage resources and capacity planning
• Monitor project workflow and make timeline adjustments as needed
• Oversee development and project metrics
• Coordinate with stakeholders on project or initiative approval, priorities and roadmap, forecasting and preparing workload, backlog grooming and change management
• Proactively work with associated teams to manage dependencies, integrations and testing activities
• Make vital decisions and/or escalate issues and drive/follow-up on decision making process across projects
• Reporting to management on project status
• Plan, schedule and execute releases and manage risks and dependencies with other projects
• Required to perform duties outside of normal work hours based on business needs and release schedule

Qualifications

• Experience with mortgage servicing or data engineering preferred
• Strong knowledge of Project Management, Scrum theory, rules and practices
• Experience in estimation and planning and implementing Agile/Scrum
• Experience facilitating Agile Ceremonies
• Strong attention to detail
• Strong communication and interpersonal skills, detail oriented, proactive and can be self-directed
• Ability to identify, manage, track and drive action items
• Ability to deal with ambiguous information and situations
• Risk management and obstacle remediation
• Experience using Agile tools such as Azure DevOps, MS Teams

Requirements

• PMP or Project Management Certification or 3-5 years’ experience working with multiple projects across multiple teams in an Agile environment
• Mortgage experience a plus
• Scrum Master Certification a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Must be able to lift up to ten pounds
• Primary functions require sufficient physical ability and mobility to work in an office setting
• To stand or sit for prolonged periods of time
• To occasionally stoop, bend, kneel, crouch, reach, and twist
• To lift, carry, push, and/or pull light to moderate amounts of weight
• To operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard
• To verbally communicate to exchange information

Benefits

• Competitive package of additional benefits, including health, dental & vision
• Retirement with company contribution
• Parental leave
• Mental health & wellness benefits
• Generous PTO
• Sales incentive pay for most sales roles
• Annual bonus plan for eligible non-sales roles