Director, Commercial Finance NAM

Director, Commerical Finance, Pandora NAM

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

The Commercial Finance team combines commercial and market knowledge and understanding of the drivers of performance with adequate Financial Accounting skills to assure accuracy of the Financial Accounts. Comprised of a small focused team, this team partners with stakeholders to drive and impact business performance.

As the Director, Commercial Finance – NAM you will lead the Commercial Finance team and act as a strategic advisor for the Sales leads for each Channel/Country (VP, US & Caribbean Sales; VP, Canada Sales; VP, eStore; VP, Real Estate).

You will take responsibility in coordinating and ensuring that there is transparency towards NAM leadership, and share knowledge and best practices, to roll-out and drive commercial excellence. This role works with Cluster and Global Commercial Finance to bring best practice to the market, drawing on global insight and data.

The role requires a combination of strong business acumen, commercial finance, and partnering and communication skills, and the ability to guide strategic projects within the market, e.g., new category/channel/product creation and launch. The strong combination of business acumen is what drives increased business performance in the market, being the preferred business partner for the local management teams.

Your Role as Director, Commerical Finance

• Focus on identification of opportunities to drive improvements in top and bottom line and other key outcomes (e.g., store labour management, working capital, and cost reduction).  Teams will use the data/analytics/tools which will be available to them (along with influencing relationship development and storytelling skills) to drive material performance improvement, in collaboration with NAM leadership teams
• Delivering the commercial results of the North America cluster (P&L and Balance Sheet) and also acting as the ‘engine room’ of Business Performance management, owning the Planning, Budgeting, and Forecasting processes within the framework set by the Group.
• Take strong personal ownership of achieving required business outcomes and driving best practices
• Improved business performance within the Cluster with tangible results driven by Finance.  This includes, but is not limited to increased Sell-In and Sell-Out, higher Gross Profit & EBIT, and improved inventory levels.
• Built strong relationships with Business Partners, and having embedded themselves within crucial business processes.
• Process improvements to drive efficiencies in areas such as Month-End Close, Forecast updates, Target Setting and ongoing reporting.
• Improved accuracy of Financial Forecasts (Budget, LE, Weekly Book, etc)
• Provide financial and commercial support to drive performance and influence delivery of the commercial result
• Provide actionable insight to key forums based on risk, opportunity and sensitivity
• Set financial and operational KPIs/drivers
• Approve business cases
• Be part of the core teams of strategic projects within Cluster/Market (e.g. investments, new category/channel/product creation and launch), hereunder provide analysis

Craft your career with us if you have :

• Bachelor’s or Master’s degree in Finance, Business Administration, Economics, or a related field is preferred.
• 8–10 years of progressive experience in Commercial Finance within a global organization.
• Proven leadership experience, including 5–10 years managing and developing high‑performing finance teams.
• Strong industry exposure in retail, fashion, or FMCG, with a deep understanding of commercial dynamics.

• Demonstrated track record in driving financial strategy, performance management, and business partnering at scale.
• Strong understanding of strategic planning, commercial priorities, and end‑to‑end business operations.
• Exceptional stakeholder management skills, with the ability to influence senior leadership and cross‑functional partners.
• Experienced in navigating complex, matrixed, multinational environments with diverse stakeholders.

• Excellent communication skills, with the ability to simplify complex financial concepts for various audiences.
• Strategic thinker with strong analytical, problem‑solving, and decision‑making capabilities.
• Demonstrated ability to lead through change, foster collaboration, and build inclusive team culture.
• High level of business acumen and commercial awareness, particularly within consumer‑driven industries.

• Fluency in English, both written and verbal, is required.
• Ability to operate effectively in a fast‑paced, evolving environment.

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

New York Salary: $198,000 - $245,000 commensurate with experience

About Pandora: 

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.