Business Office Manager

Location 11740 Columbia St.,Blakely, GA, 39823,United States Employee Type FT Exempt Required Degree High school Manage Others Yes Description Responsible for managing patient accounts receivable; overseeing activities of inpatient, outpatient, ER, registration, switchboard, cashiering, credit, and collections; coordinates operations and communicates regularly with other hospital departments. Interprets policies and recommends policy changes to Administration. Interviews and hires new employees and is responsible for assigning their task. Requirements High School diploma or equivalent. College degree preferred. Healthcare experience preferred. Computer and technical skills -- Word, Excel, Internet, email, 10-key, fax, copier. Summary Monitors hospital and administration policies and directives to meet compliance guidelines. Supervises the preparation and maintenance of departmental policy and procedure manuals. Conducts regular staff meetings to inform staff of pertinent information. Provides in-service training and continued education for staff. Establishes standards to ensure all processes and procedures are followed correctly. Audits patient charts daily to ensure accuracy and addresses discrepancies with appropriate staff. Monitors bad debt and reviews accounts monthly to determine if accounts meet collection criteria. Reviews refund requests, adjustments/write-offs, and departmental expense vouchers for approval. Reviews unbilled accounts for diagnosis and/or coding issues and reports them to the medical records department. Reviews daily census to identify errors and addresses discrepancies with the appropriate staff. Performs other duties as assigned by the COO and or CEO. Contributes, cooperates, shares knowledge, and works collaboratively with others to create the highest level of workplace performance. Troubleshoot to identify and resolve any issues relating to business office functions by auditing employees' work and addressing discrepancies. Maintain confidentiality of all patient accounts and hospital information. Ability to remain calm in tense situations. Demonstrates highest levels of professionalism while representing the hospital to the staff, customers, and community. Ability to maintain a pleasant voice while discussing account information. Ability to use sound judgment and remain impartial when making decisions affecting operational and staffing decisions. #J-18808-Ljbffr