AV Support Specialist
Yochana
Position Title: AV Support Specialist Location: Santa Clara, CA 95054 FTE 5 (Min) - 15 (Max) Qualifications
- Experienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flow
- Understanding of basic networking technology, video transmission over network
- Be able to troubleshoot video conference rooms
- Experience in conference room support and weekly health check
- Crestron conference room control system experience
- The ideal candidate will have a track record of supporting AV operations in a commercial enterprise environment, has expertise in AV systems along with excellent interpersonal and written communication skills
- Provide break fix and troubleshooting support for AV systems and related technologies in the conference rooms, offices, and specialty spaces
- Expert in AV systems and devices installation and proactive operations maintenance service
- Support daily room sweeps and related escalations of conference rooms, digital signages, LED walls, meeting spaces, etc
- Showcasing your expertise with a range of hardware components and software applications, from Crestron and poly and QSC
- Provide support for events setup and decommission
- Service Conference Rooms (Teams) and User Cubical for break\fix, resolve issues, triage incidents and requests of various IT Services
- Support commissioning/installation and turnover of new conference rooms and other AV areas
- Work with projectors, sound systems, microphones, sound mixing equipment, overhead projectors, video equipment, adjust amplifiers, video screens, virtual conferencing systems, AV racks, and speakers
- Tracking and coordination of Conference Room upgrade/new install
- Investigate and troubleshooting issues with Audio/Video equipment
- Engage required OEM support to investigate and resolve the issue Yochana
Vacancy posted 2 days ago
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