Senior Contact Center Lead & Mentor (Patient Experience)
Ventra-Health
Ventra Health is seeking a reliable Contact Center Team Lead to guide specialists and support supervisors in a fast-paced healthcare environment. You will balance leadership with hands-on duties, resolve complex inquiries, coach peers, monitor performance metrics, and uphold confidentiality and compliance standards while ensuring excellent patient experiences. This role emphasizes service quality and scalable processes. #J-18808-Ljbffr Ventra-Health
Vacancy posted 3 days ago
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