Senior Manager of Data Products

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. Are you excited by the opportunity to turn complex data into products that make a meaningful difference for financial institutions? As Senior Manager of Data Products, you’ll shape the vision and roadmap for Business Intelligence platforms, data science applications, APIs, and market-facing data solutions. You’ll bring together engineering, data science, UX, operations, and go-to-market teams to translate customer and business needs into scalable, high impact products from early discovery through launch and continued growth. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Charlotte, NC; Overland Park, KS; Springfield, MO; or Monett, MO; Louisville, KY; Cedar Falls, IA; or Birmingham, AL. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). What you’ll be responsible for: Defines and communicates the product vision, problem statements, target user personas, business objectives, and success metrics for assigned data products. Owns and prioritizes the product roadmap and backlog; evaluates trade-offs, sequences deliverables, and makes release/prioritization decisions aligned with business goals. Authors comprehensive product documentation, including product briefs, decision records, release notes, and executive status updates. Partners with UX, Business Analysis, Architecture, and Data Science teams to translate business requirements into user stories, technical specs, and APIs. Facilitates sprint planning, backlog grooming, retrospectives, and risk/blocker mitigation in collaboration with engineering leadership. Drives User Acceptance Testing (UAT), verifies acceptance criteria, and oversees go-live readiness and post-release enhancements. Serves as a primary liaison to clients, financial institution partners, and internal executives to present roadmap progress, product concepts, and strategic priorities. Articulates the value proposition of the company’s data suite against custom cloud data builds (e.g., Snowflake, Databricks, AWS, Azure, GCP). Manages cross-functional trade-off discussions across engineering, architecture, governance, and commercial teams to maintain organizational alignment. Leads cross-organizational coordination to support data harvesting and integration across product lines in alignment with enterprise data strategy. Works on issues where analysis of situations or data requires conceptual thinking and an in-depth knowledge of organizational objectives. Collaborates with go-to-market and operations teams to establish operational readiness, customer support models, and launch strategies for data products. May perform other job duties as assigned. What you’ll need to have: Minimum of 8 years of experience in software engineering, technical product management, data science, or product ownership. Previous formal experience leading and managing teams. Ability to communicate with executives and customers. What would be nice for you to have: Ability to drive the strategy and success of large projects which contribute to multiple areas of the organization. Strong knowledge of Business Intelligence data product suite roadmaps and backlog. Ability to set priorities and work with product teams. Working knowledge of data platforms, data products, and analytics offerings (Snowflake, Databricks, Azure/GCP/AWS). Ability to gather requirements, run discovery, and explain roadmap tradeoffs to Financial Institution (FI) partners and internal partners. Can plan work across teams: backlog cleanup, release order, dependencies, UAT/release support, and Strong written communication skills, including product briefs, requirements, decision records, roadmap documentation, and status updates. Ability to use Python for analysis, automation, or data/ML-related work. Ability to identify customer needs, validate problems, gather feedback, and translate insights into product opportunities and requirements. Why Jack Henry? At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #J-18808-Ljbffr Jack Henry & Associates