Quality Programs Manager (Cambridge)

Position Overview The Quality Program Manager provides strategic leadership and operational oversight for Quality Engineering, Document Control, and Quality Records at the Cambridge facility. Reporting to the Director of Quality Assurance & Quality Control, this role ensures that BWXT Cambridge’s Quality Assurance Program, associated processes, and supporting documentation meet all regulatory, customer, and internal requirements. Your Day-to-Day as a Quality Program Manager Lead the Quality Programs function, ensuring effective quality engineering activities, document control processes, and quality records management. Provide direction, prioritization, and coaching to the Quality Engineering Lead and the Document Control & Quality Records Supervisor, including resource planning, performance management, and succession planning. Maintain and ensure the effectiveness of BWXT Cambridge’s Quality Assurance Program, including all supporting procedures, work instructions, templates, and forms. Oversee quality engineering support for manufacturing and project execution, including quality planning, regulatory interpretation, process compliance, issue analysis, and continuous improvement initiatives. Oversee document control and quality records functions to ensure accurate processing, retention, and distribution of controlled documents and history dockets. Ensure robust controls for document issuance, revision status, retention, traceability, and timely turnover of quality records. Manage internal and external audits related to QA program requirements and customer commitments. Coordinate Source Inspection requests to support overall project schedules. Support certifications and regulatory compliance (ASME, TSSA, CSA, ISO), including audit preparation, participation, and corrective action follow-up. Monitor quality program performance using defined metrics such as process effectiveness, audit results, nonconformance trends, document cycle times, and staffing/training status. Partner with Operations, Engineering, Supply Chain, and Project Management to identify quality risks and implement corrective and preventive actions. Support supplier quality activities, including supplier documentation review and escalation of quality concerns. Ensure proper training, qualification, and awareness of quality requirements for team members and stakeholders. Manage department budgets, staffing plans, and improvement priorities. Ensure timely closure of Nonconformance Reports and integration of lessons learned. Promote compliance with labour, human rights, safety, environmental, and corporate policies. Lead employee relations activities such as hiring, work direction, mentoring, coaching, discipline, and development planning. Set performance expectations, establish goals, and conduct performance reviews. Ensure employees hold necessary training, qualifications, and licenses. Demonstrate professionalism, judgment, and effective communication across internal and external stakeholders. Participate in and lead continuous improvement activities. Manage and maintain Shop Inspection Reports (SIR), Approved Supplier Database, and other Quality Engineering databases. Facilitate management review meetings. Travel to supplier and customer sites for surveillance and audit activities. Support the manufacturing shop with QE and Source Assurance activities; provide backup support when necessary. Release weekly KPIs and lead monthly Corrective Action Board reviews covering NCRs, scrap, and rework metrics. Lead or support closure of customer corrective actions with Engineering and Production teams. Ensure on-time delivery of history docket reviews for assigned products. Support successful completion of project phases within budget and schedule. Perform additional duties as assigned to support organizational objectives. Required Qualifications College diploma or university degree in Engineering, Technology, or Quality. Ten years of experience in quality roles, ideally within nuclear manufacturing. Experience with ASME Codes, CSA N299, and other quality standards such as ISO. Comprehensive knowledge of quality concepts, principles, and practices. Experience performing complex quality tasks within established processes. Proven leadership experience with full authority for personnel decisions. Experience managing departmental budgets, strategic planning, and procedural updates. Strong leadership and management capabilities; excellent judgment and attention to detail. Strategic thinker with strong analytical, organizational, and problem‑solving skills. Ability to collaborate effectively and build strong working relationships. Excellent written and verbal communication skills. Strong decision-making and issue management capabilities. Compensation and Benefits Base salary range in Ontario: $121,000 - $145,000 per year, subject to market and individual qualifications. Annual cash incentive, full range of medical, retirement, and other benefits. Comprehensive Health Benefits – health, dental, vision, and disability coverage. Defined Contribution Pension Plan and optional company‑matched retirement savings plans. Flexible hybrid schedules and compressed workweek options. Employee Referral Program with referral bonuses of $1,500 and $3,000. Educational Refund Plan: up to $5,250 USD per year. Training, certifications, and career development opportunities. Gym membership discounts and mental health support programs. Diverse, inclusive, supportive workplace culture. Team‑building activities organized by the Social Committee. Equal Employment Opportunity BWXT Canada Ltd. embraces diversity of thought, values individuality, encourages new perspectives, and provides equal opportunity in employment for all qualified employees and applicants without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability, or any other category protected by provincial law. BWXT Canada is committed to fostering an accessible, fair, and inclusive environment where all employees are able to access goods while being respected and supported. If you require accommodations during, or need information in an accessible format, please advise us as soon as possible so appropriate arrangements can be made. #J-18808-Ljbffr BWX Technologies