Business Analyst

The Business Analyst will support Distribution, Warehouse and Logistics business functions and associated systems, including Level 2 support for systems like Manhattan WMOS 2010 & 2018, Enterprise E1 ERP System, SAP, BAAN, Precision/TRAX-TMS.

In addition, the resource will also support project initiatives involving Logistics Control Tower, Machine Automation, Transportation projects, building Power BI Reports, Network upgrade projects, etc.

Role Scope / Deliverables:

• Gather requirements from stakeholders and business users to create different deliverables such as Business Requirement Document (BRDs), Functional Requirement Document (FRDs), System Requirement Specification Document (SRS) by conducting working sessions and workshops.
• Act as liaison between the business and the technology team to implement software upgrades, document business use cases, conduct user acceptance testing, and design future enhancements.
• Design system solutions that meet business requirements and align with IT architecture standards.
• Develop detailed design documents, including data models, process flows, and system interfaces.
• Partner with system analysts and architects on technical design and coordinate development work with vendors as well as internal development teams.

Support & Maintenance

• Delivery and support of incident/break/fix and provide production support as needed.
• Offer continuous support for deployed systems, including identifying problems and devising practical solutions.
• Conduct testing which includes Functional, Regression, User Acceptance and Integration testing to verify the business needs are met.
• Create complex database queries using SQL querying language, Stored Procedures in MS SQL Server Management Studio, Oracle PL/SQL and maintaining the database SQL scripts for future use of test data and retesting of defects.
• Monitor system performance and conduct regular maintenance to ensure efficient operation.

Training & Documentation:

• Conduct training sessions for end-users and technical staff on new systems and improvements.
• Develop training materials, documentation and user guides to facilitate knowledge transfer with team members.

Key Skills:

• Ability to work onsite in Carlsbad, CA
• Minimum 3-5 years of experience as Business Analyst on Manhattan WMOS (2010 and 2018), ERP Systems like Oracle Enterprise E1.
• 2-3 years of experience with Oracle PL/SQL, MS SQL Server Management Studio including stored procedures/trigger development.
• 2-3 years of experience with technologies and processing environments used to support the Pick, Pack, Ship (PPS) process, such as Warehouse Mgmt, Transportation Mgmt, and Order Mgmt systems.
• Experience with QAD Precision/Trax is also preferred.
• 2-3 years of experience working with Integration technologies and systems, such as XML, webMethods, or Oracle Fusion Middleware (OFM).
• 1-2 years of experience with reporting tools, such as IBM Cognos, Power BI.
• 1-2 years of experience working with and supporting machine automation systems, such as conveyors, print and apply applicators, in-line weigh scales, and case sealers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.