Admissions Assistant - Front Desk

Admissions Assistant Front Desk

The Admissions Assistant Front Desk supports the admissions process and serves as a primary point of contact for students, prospective students, and visitors. This position processes applications and documents, maintains accurate student records, coordinates front desk operations and campus tours, supports testing and outreach, and provides responsive, student-centered service.

This is a full-time, on-campus position with regular MondayFriday hours generally scheduled between 7:30 a.m. and 4:00 p.m. Occasional evening and weekend hours may be required for events, meetings, or other department activities.

This position requires extended periods of sitting, standing, computer use, and interaction with students and visitors. Occasional lifting or moving of materials up to 25 pounds may be required.

Position Essential Duties

• Process admissions applications and supporting documents in Salesforce and Jenzabar.
• Maintain accurate applicant and student records and assign follow-up tasks to Admissions Specialists.
• Provide welcoming, responsive front desk and phone support for students, prospective students, families, and visitors.
• Coordinate campus tours.
• Support student testing, admissions events, and outreach activities.
• Maintain accurate reports, databases, spreadsheets, and student contact information.
• Support Enrollment Services projects and maintain confidentiality of student information.

Qualifications

High school diploma required; associate degree preferred.

13 years of related administrative, customer service, or higher education experience preferred.

Strong communication, organization, and customer service skills.

Ability to manage multiple priorities, frequent interruptions, and confidential information.

Proficiency with Microsoft Office and database/data entry systems.

Ability to build positive, professional relationships with students, staff, and visitors.

Knowledge, Skills and Abilities

Excellent customer service and interpersonal skills.

Strong written and verbal communication skills.

Strong organizational skills and attention to detail.

Ability to prioritize and manage multiple responsibilities in a fast-paced environment.

Proficiency with Microsoft Office and database systems.

Ability to learn and effectively use new technology and software.

Ability to maintain confidentiality and handle sensitive student information.

Ability to work independently and collaboratively as part of a team.

Professional, respectful, and solution-oriented approach to working with students, families, and colleagues.

Western Dakota Technical College is recruiting candidates who have the legal right to work in the United States without sponsorship. EOE/Statement of Non-Discrimination/Annual Security Report

Western Dakota Technical College subscribes to the fullest extent to the principle of the dignity of all people and of their labors and will take action to ensure that applicants are employed, assigned, and promoted without regard to race, color, ethnic background, national origin, pregnancy, marital status, religion, creed, age, sex, sexual orientation, genetic information, citizenship, political affiliation, mental and/or physical challenge, disability, gender identity, gender expression status as a veteran, or any other status protected under applicable federal, state or local law. Every available opportunity will be taken in order to assure that each applicant for a position is selected on the basis of qualifications, merit, and ability.

Benefits

Western Dakota Technical College offers a wide range of excellent benefits. We provide generous PTO and sick leave, competitive health benefits, and eligibility with the South Dakota Retirement system. Read more about our organization offerings.