Inside Sales Representative

Sales Support Representative

Looking for a Sales Support Representative with experience supporting customers in a manufacturing, distribution, industrial, aerospace, or similar environments. This role focuses on quotes, purchase orders, order entry, RMAs, customer support, and ERP system management. This role is based in Glendale, CA.

Responsibilities

• Process customer purchase orders and enter orders into the ERP system.
• Prepare quotes and provide pricing information to customers.
• Manage RMAs, returns, and order-related issues.
• Support customers via phone and email regarding orders, deliveries, and product inquiries.
• Track orders and coordinate with production, engineering, logistics, and other internal teams.
• Maintain accurate customer, pricing, and product information.
• Build strong customer relationships and provide excellent customer service.

Requirements

• 2+ years of Inside Sales, Customer Service, Order Management, Sales Support, or Account Support experience.
• Experience processing purchase orders (POs) and order entry.
• Experience handling RMAs, returns, or customer order issues.
• Experience using ERP systems (Epicor, SAP, Oracle, NetSuite, Microsoft Dynamics, etc.).
• Strong Microsoft Excel and Office skills.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced manufacturing or product-based environment.

Ideal candidate: Someone coming from a manufacturing or industrial company who has worked with purchase orders, order entry, RMAs, ERP systems, quoting, customer accounts, and cross-functional coordination.

Preferred

• Manufacturing, aerospace, electronics, industrial products, or distribution experience.
• Experience working with engineering, production, warehouse, or logistics teams.
• Familiarity with pricing, quotations, and customer account management.
• Bachelors degree with internship experience in related field

Job Type & Location

This is a Contract to Hire position based out of Burbank, CA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Burbank, CA.

Application Deadline

This position is anticipated to close on Aug 26, 2026.