Research Patient Recruitment Coordinator II or III (AMP)

Job Description

Job Description

About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Please note: This is not a Talent Acquisition or HR-related recruiting role

Arizona Clinical Trials team is searching for qualified candidates to fill the Clinical Research Patient Recruitment Coordinator II or III position. This role is an integral part of the growing research team and serves as an educational resource for both patients and the patient recruitment team on clinical research eligibility and the benefits of new and innovative therapeutics.

Title:  Research Recruitment Coordinator II or III
Salary: $60,000 - $90,000 -- depending on experience, skills, and qualifications
Status: Full-time, Exempt
Location: Onsite in Chandler, 7am-4pm

Essential job functions/duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Review standard of care (SOC) patients seen by providers who may qualify or be interested in participating in clinical trials.
• Answer phone calls, social-media leads i.e. Facebook and/or other inquiries and use web-based systems such as Subject Well, Patient Navigator and/or sponsor provided portals to contact interested candidates. 
• Obtain HIPAA consent and enter subject data in electronic clinical trial management system
• Evaluate participants through pre-screening and in-person interviews to ensure eligibility for the study.
• Monitor, maintain, and find new study for screen fail subjects and those who have completed a study.
• Contact potential subjects as per direction of providers.
• Work alongside the Investigators, research nurses, research site managers, and clinical research coordinators to recruit new subjects into clinical trials and meet enrollment/exceed enrollment goals.
• Assist research professionals with basic administrative and clinical procedures.
• Provide all employees, research subjects, and interested candidates with an excellent service experience by consistently demonstrating professional decorum and knowledge of trials.
• Review and understand research protocols.
• Contact past and potential participants who have expressed interest in clinical trials to determine eligibility through pre-screening 
• Provide study specific information not limited to study investigational product, potential side effects, duration of the study, compensation, etc.
• Transfer pre-qualified candidates to research provider/investigator and delegated clinical research coordinator for final review and visit scheduling while ensuring transfer is successful.
• Collaborate with community organizations and other external partners to facilitate recruitment.
• Participate in weekend or after-hours recruiting events alongside providers and share results with patients.
• Perform FibroScan and act as a general resource to patients and staff. 
• Participate in the training and orientation of new Research Recruitment Coordinators.
• Maintain the company Research Board for actively enrolling studies.  Actively review other informational documents and/or trial information portals.
• Screen patient charts for actively enrolling studies.
• Schedule appointments for eligible participants to attend the study.
• Maintain accurate and complete participant records.
• Attend research meetings and provide updates on recruitment activities.
• Actively participate in the development of recruitment strategies.

Knowledge/Skills/Abilities Required

• Experience and training in the conduct of clinical research and basic knowledge of medical terminology.
• Bilingual English and Spanish -- written and spoken is required
• Thorough understanding of the principles of GCP and biomedical research ethics.
• Thorough understanding of clinical research trials and their enrollment status and goals.
• Ability to work independently with minimal day-to-day supervision. 
• Able to work well in a team.
• Ability to consistently recruit for moderate to advance complexity trials correctly and efficiently.
• Strong attention to detail and commitment to ensuring patient confidentiality.
• Ability to multi-task and work in a fast-paced environment
• Experience with recruitment, data management and office administration is an advantage
• Strong interpersonal, communication, and customer service skills, both verbal and written.
• Must interact effectively with professional and administrative staff, sponsor, regulatory representatives, potential and current research subjects.
• Strong organization, time-management, and leadership skills.
• Advanced written and verbal communication skills.

Education, credentials, and/or trainings required:

• Bachelor's Degree in healthcare, biosciences, or other related field required.
• Master's Degree in healthcare, biosciences, or other related field preferred.
• Good Clinical Practice (GCP) certification required.

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution)
• 3 weeks PTO
• 5 days Sick Time
• 7 Company holidays + 2 half-days
• 401K with company match (up to 6%)
• Short & Long Term Disability
• Educational Assistance
• Shared company vehicles for required travel

Travel requirements:

• Some interoffice travel may be required with use of company vehicle or mileage reimbursement

Work authorization 

• Must have valid documentation and authorization to work in the U.S. for any employer without sponsorship now or in the future. 

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. 

[Notice to Staffing Agencies] It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent or forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding.