Homewood Suites Denver Downtown Convention Center - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION: Hampton Inn & Suites Denver Downtown Convention Center Located off I-25, we're less than a mile from the 16th Street Mall and a block from the Colorado Convention Center. Visit the Denver Art Museum and Denver Center for the Performing Arts, or catch games at the Pepsi Center and Coors Fieldall within two miles. Take a dip in our pool or work up a sweat in our fitness center. We've got WiFi and hot breakfast covered. Homewood Suites Denver Downtown Convention Center We're right in the heart of downtown Denver, moments from the Colorado Convention Center and performing arts venues. Easily walk to the 16th Street Mall a block away, or take a 10-minute drive to catch a game at Coors Field or the Pepsi Center. Feel at home with daily free hot breakfast, free WiFi, and a fully equipped kitchen.