Assistant Manager, Trucking Operations

Job Description

Job Description

**This role is for the Delaware National Art Company. Delaware National Art Company is a fine art logistics company as part of the Dietl company & The Rock-It Company providing art handling, transportation, custom crating and storage services**

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

The Rock-It Company is a market leader in two expansive logistics and project management sectors across the globe: live events, encompassing live music, sports and broadcasting, film and TV, and experiential events and exhibitions; and luxury goods, focused on fine art, automotive, and fashion. Rock-It, which began in 1978 serving Led Zeppelin, includes Rock-it Cargo, Rock-It Sports, Rock-It Productions, Rock-It Experiential, Dietl, CARS, Delaware National Art Company, Dynamic International and more. Rock-It’s premier team manages bespoke global logistics through end-to-end services including multimodal freight, event logistics planning, and custom storage and distribution solutions. This service delivery leverages an unparalleled global network with over 10,000 missions a year. Rock-It is the chosen provider for reliability and efficiency where failure is not an option for a customer’s most prized events and possessions.

The Assistant Trucking Operations Manager reports directly to the Trucking Operations Manager and serves as a key operational leader within the trucking department. This position provides day-to-day support, backup coverage, and operational oversight to ensure the efficient execution of trucking, logistics, and fine art transportation services. The Assistant Manager works closely with project coordinators, drivers, art handlers, and clients to maintain operational excellence while supporting the continued growth of the department.

Location: Clifton, New Jersey

Work Schedule: Schedule fluctuates based on workloads during weekdays with afterhours / weekend work as needed

Key Responsibilities:

• Prepare, review, and verify Bills of Lading, shipping labels, manifests, and other transportation documentation to ensure accuracy and compliance.
• Communicate with project coordinators, clients, and field personnel regarding schedules, service timelines, delivery status, and operational updates.
• Monitor active routes and deliveries, proactively identifying and resolving scheduling conflicts, delays, and other operational challenges.
• Provide direct support to Art Handler/Drivers by communicating job requirements, monitoring progress, troubleshooting field issues, and facilitating operational coordination.
• Conduct pre-route briefings and post-route debriefings to ensure field personnel are prepared for assignments and operational objectives are met.
• Research job locations, building access requirements, parking and loading conditions, and object-specific handling considerations to support successful project execution.
• Ensure all relevant job information, handling instructions, and logistical requirements are clearly communicated to field personnel.
• Prepare daily warehouse pick lists and verify that all property scheduled for transport is properly identified, labeled, documented, and accounted for prior to departure.
• Monitor vehicle inspections and coordinate preventative maintenance, repairs, and service schedules to maintain fleet readiness.
• Manage operational supply inventories and ensure vehicles, equipment, and materials are available and prepared for daily operations.
• Administer the company's telematics and GPS tracking platforms, maintaining visibility of fleet activity and performance.
• Maintain records and documentation within proprietary logistics software, ensuring data accuracy and operational compliance.
• Manage digital file archives, condition report photography, and transportation records.
• Assist with operational reporting, workflow analysis, and continuous process improvement initiatives to enhance efficiency and service quality.
• Support additional trucking, warehouse, and logistics operations as assigned.

Qualifications:

• Experience in trucking, transportation, logistics, dispatching, operations management, or a related field.
• Demonstrated knowledge of professional art handling standards, techniques, and best practices.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional attention to detail and the ability to exercise sound judgment when making operational decisions.
• Ability to effectively coordinate schedules, resources, personnel, and transportation activities.
• Experience with fleet management, dispatch software, telematics platforms, and related operational systems preferred.
• Previous supervisory, team lead, or workforce coordination experience preferred.
• Experience in fine art logistics, specialized transportation, warehousing, moving services, or related industries highly desirable.
• Strong communication and problem-solving skills with the ability to collaborate effectively across departments and with field personnel.

Don't meet every single requirement? We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What Rock-It Company Will Offer You:

A growing logistics platform within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment, Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiring@ rockitcompany.com. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state or local law pertaining to the employee’s state of employment.