Sr. Manager Sales Transformation (Sr Manager Sales Operations) (Arlington, VA, US, 22209)
$161.14k - $233.91kNestlé
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship.
Senior Manager, Sales Transformation (Foodservice B2B)
Arlington, Virginia Nestlé Professional Solutions serves foodservice operators with 25 trusted brands and custom solutions, earning Technomic’s #1 industry leader position in 2025. We combine industry expertise and Nestlé’s global scale to delight consumers and grow our customers’ businesses through iconic brands including Starbucks®, Minor’s®, Coffee mate®, and Stouffer’s®. The Senior Manager, Sales Transformation owns current Sales technology needs and future transformation as a non-technical business leader. Drawing on foodservice B2B expertise, the role prioritizes seller and customer requirements, manages the Digital partnership, and provides Sales release sign-off. It sets priorities, governance, decision rights, and measures, mobilizing owners across people, processes, capabilities, data, and technology to simplify seller work and strengthen customer value. Reports to: Senior Director, Commercial DevelopmentKey Responsibilities
Sales Transformation Strategy and Operating Model- Owns the Sales transformation agenda and future operating model, aligning priorities with business strategy and customer needs.
- Turns the vision into a practical roadmap and mobilizes accountable owners to deliver across all sellers including employees, brokers, and other business partners.
- Serves as the non-technical Sales business owner and primary partner to Digital, ensuring technology investments address seller and customer needs.
- Owns business priorities, requirements, and acceptance, including Sales sign-off and business readiness before release.
- With a deep understand of buyer and seller behavior and actions, leads end-to-end improvements in how Sales works, bringing functions together to simplify processes, clarify ownership, and strengthen customer value.
- Ensures technology, data, and automation enable a more effective, scalable commercial system rather than reinforce existing complexity.
- Owns the business approach to transformation readiness and adoption, partnering with Sales Enablement and leaders to build capabilities and embed new ways of working.
- Ensures changes are practical for sellers, supported through transition, and sustained in daily execution.
- Drives execution through influence, aligning leaders and functional owners around shared outcomes and resolving barriers.
- Establishes governance and visibility into progress, risks, and business value; holds initiatives accountable for measurable results, continuous improvement, and responsible use of data and technology.
Experience
- 8+ years in Sales, Sales Operations, Commercial Development, Strategy, management consulting, or related roles.
- Proven cross-functional transformation leadership from strategy through implementation, adoption, and measurable impact.
- Expertise in complex B2B sales, route-to-market models, customer/channel needs, cross-functional dependencies, and broker interfaces; sales effectiveness, operating-model design, capability building, change management, and value realization.
- Experience influencing senior leaders and mobilizing teams without authority.
- Experience partnering with technology teams, prioritizing requirements and acceptance criteria, coordinating user acceptance testing, and providing business release sign-off.
- Advanced business and financial acumen, including developing business cases tied to financial outcomes.
- Advanced communication, facilitation, executive storytelling, conflict resolution, and stakeholder management.
- Ability to structure ambiguity, solve problems, balance priorities, and sustain momentum.
- Advanced AI business fluency: Strong business use of AI tools including Copilot, OpenAI, and Anthropic, with a working knowledge of LLMs and demonstrated ability to leverage analysis tools and build, deploy, and improve AI agents and workflows.
- Advanced PowerPoint and Excel skills; Salesforce/CRM, Power BI, project management, process-mapping, and Microsoft Copilot.
- Foodservice industry experience preferred.
- Change management, process improvement, product management, or program management certification preferred.
Basic Qualifications
- Bachelor’s degree required; MBA preferred.
- Ability to travel up to 20%.
Success Measures
- Creates balanced technology portfolio and transformation roadmap with ownership, decision rights, milestones, and measures.
- Effective Digital partnership and Ways of Working, validated acceptance criteria, and Sales release sign-off.
- Sustained adoption of Sales processes, tools, data, and practices.
- Increased Sales productivity because of reducing seller administration time and complexity.
- Sales leaders, employees, and brokers ready for current and emerging technology.
- Transparent business value, risk, dependency, and corrective-action tracking.
- Stronger cross-functional alignment and faster barrier resolution.
$126k - $172k
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