Customer Service Representative

Company Description

At Strive Global , we believe strong communication and meaningful connections are at the heart of every successful organization. Our team is built around collaboration, professionalism, and a commitment to delivering positive experiences for the clients and communities we represent.

Job Description

Strive Global is seeking a friendly, professional, and motivated Customer Service Representative to join our team in San Antonio, TX.

In this role, you will serve as an important point of contact for customers, helping answer questions, provide information, resolve concerns, and create a positive experience with every interaction. The ideal candidate is a strong communicator who enjoys working with people, solving problems, and contributing to a team-oriented environment.

This is an excellent opportunity for someone looking to develop valuable customer service, communication, and professional skills while building a long-term career.

Responsibilities

• Provide professional and courteous assistance to customers
• Respond to customer questions and provide clear, accurate information
• Help identify customer needs and recommend appropriate solutions
• Resolve concerns efficiently while maintaining a positive customer experience
• Maintain accurate records of customer interactions when required
• Communicate effectively with customers, colleagues, and management
• Collaborate with team members to support daily goals and operations
• Develop strong knowledge of company services and procedures
• Maintain a professional attitude in a fast-paced environment
• Participate in ongoing training and professional development

Qualifications

• Strong verbal and written communication skills
• Professional, friendly, and customer-focused attitude
• Excellent interpersonal and active listening skills
• Ability to communicate confidently with different types of customers
• Strong organization and time-management abilities
• Problem-solving mindset and attention to detail
• Ability to work effectively both independently and as part of a team
• Willingness to learn and adapt to new responsibilities
• Dependable, motivated, and committed to providing excellent service

Additional Information

• Competitive Salary: $31,000 – $36,000 per year
• Full-time employment
• Career growth and advancement opportunities
• Professional training and ongoing development
• Opportunity to strengthen communication and customer service skills
• Supportive and collaborative team environment
• Development of valuable problem-solving and interpersonal skills
• Opportunities to take on additional responsibilities as you grow
• Positive and professional workplace culture