Licensed Insurance Agent

Job Description

Job Description

* Day-to-day maintenance and servicing of assigned Personal Lines accounts.

* Respond to client inquires, incoming e-mail, mail and requests in accordance with agency guidelines.

* Sell personal, life (or refer to another CSR) and possibly business insurance.

* Customize insurance policies and advise clients.

* Maintain a high level of client service and satisfaction.

* Obtain prospects and actively pursue and create interest by telephone calls, emails, writing letters or making personal visits.

* Set appointments and/ or client calls to support producer, call on new business, discuss existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts and bind renewals.

* Manage the sales cycle from start to finish through active listening, negotiation and closing new business as well as providing quotes, premiums and comparing rates.

*Work with new clients in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.

* Provide servicing to existing clients related to customizing insurance plans, updating policies, providing quotes, taking payments, answering questions and providing documentation.

* Conduct a policy review and engages with probing questions to develop a thorough understanding of the clients' needs and recommend coverages.

* Advise and counsel customers on coverage options and help them understand their insurance decisions.

* Explain features, benefits, advantages and disadvantages of various policies to promote the sale of insurance policies.

*Customize insurance programs to suit individual customers offering a variety of risks.

* Develop and promote strong relationships with prospects and clients to generate new business and maintain existing business through networking opportunities, conducting educational presentations, participating in agency marketing events, community events,, association events and professional development activities within the market.

* Perform administrative duties as needed such as answering phones, paperwork and in office job functions such as greeting visitors.

* Participate in courses for insurance/ sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins.

*Other duties as assigned.

The Thomas M. Frick Insurance Agency and Ketrow Insurance Agency will deliver superior customer service, superior insurance products, and superior coverage for the most affordable price available and do so with Christian principles and with a philanthropic attitude towards the community.

Company Description

The Thomas M. Frick Insurance Agency and Ketrow Insurance Agency will deliver superior customer service, superior insurance products, and superior coverage for the most affordable price available and do so with Christian principles and with a philanthropic attitude towards the community.