Learning Facilitator and Program Manager

Academic Program Manager 1The Learning Facilitator & Program Manager supports the facilitation of online and in-person learning experiences within the Conservation Futures Academy and related planetary health initiatives. Working with faculty, subject matter experts, learning designers, and program leads, this role facilitates interactive sessions and coordinates the schedules, materials, communications, and technology needed to deliver a strong cohort experience.The person in this role is a consistent point of contact for learners and instructors. They help turn program designs into effective virtual and in-person experiences, resolve delivery issues, and use feedback to improve future offerings.In your first three months, you will:Master Live Program Delivery: Become deeply familiar with active programs, curriculum, faculty, learner audiences, and delivery models in order to effectively facilitate and support live experiences.Revise Learning Experience Processes: Establish and evolve repeatable processes for session scheduling, faculty and speaker preparation, learner communications, materials, technology, run-of-show documents, attendance, and follow-up.Build Strong Faculty and Learner Relationships: Serve as a trusted point of contact for instructors, guest speakers, and learners, helping each cohort navigate the program and resolve issues quickly.This position is located on Arizona State University's Tempe campus, and requires physical presence at that location. Working from another location requires additional approvals, which are not guaranteed. A fingerprint background check is a mandatory step in the hiring process.Position Salary Range: $70,000-76,000 per year, depending on experienceEssential Duties:Program Facilitation (40%)Facilitate virtual and in-person sessions in partnership with faculty and subject matter experts, guiding discussions, activities, transitions, and learner questions.Create welcoming, participatory environments that support reflection, collaboration, and practical application.Prepare guest speakers and partners for their roles in live sessions.Monitor participation and adapt facilitation approaches to meet learner needs.Program & Live Experience Coordination (40%)Coordinate the end-to-end execution of live program experiences, including schedules, faculty availability, Zoom and classroom logistics, materials, learner communications, attendance, and post-session follow-up.Coordinate learner onboarding, cohort communications, community spaces, calendars, and program milestones.Serve as a primary operational contact during active programs; anticipate and resolve learner, instructor, and technology issues.Coordinate across program management, learning design, operations, marketing, and academic partners as needed to support successful cohorts.Course Creation & Collaboration (20%)Gather and synthesize feedback from learners, faculty, and facilitators.Partner with learning designers and faculty to strengthen activities, discussions, live-session formats, and supporting materials.Help translate existing course content into effective synchronous experiences, including workshops, discussions, simulations, panels, and other interactive formats.Document lessons learned and develop repeatable practices that improve the quality and scalability of future program delivery.Other duties as assigned.This position may require occasional domestic and international travel (5-15%) for program implementation and representation at strategic conservation and sustainability events.Desired Qualifications:Bachelor's degree in environmental science, conservation, sustainability, environmental education, education, or a related field; a master's degree is preferred.Demonstrated experience teaching or facilitating learning in environmental science, conservation, sustainability, or a closely related field, including the ability to engage adult or professional audiences.Ability to explain complex environmental concepts clearly, connect evidence to practical applications, and adapt instruction for learners with varied levels of subject knowledge.Exceptional organizational skills with a proven ability to manage multiple program components simultaneously.Superior communication skills; fluency in English is required; additional languages (Spanish, French, Portuguese) are a plus.Demonstrated ability to collaborate effectively with academic experts, instructional designers, and learner groups.Working Environment:Activities are performed in an environmentally controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.May be required to perform tasks in the field within and/or across University campuses.About Learning EnterpriseWe believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. ASU has responded to these challenges with the creation of Learning Enterprise (LE). We are guided by the belief that everyone should have universal access to education and opportunity. At every stage of life.LE re-imagines the role of universities in society and evolves the design of learning offerings. These products (LE's learning offerings) are academically rigorous, tech-enabled and outcomes-driven. They are stackable, accessible, and evidence-based — designed to respond to the needs of students, employers with the resources and values of the university.At LE, we share a common set of values that guide our work and collaboration:Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn't exist, we create it. If something doesn't work, we try something else.Driven. We always push to be better for ourselves, for each other and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.Driving Requirement:Driving is not required for this position.Location:Campus: TempeFunding:Grant FundedInstructions to Apply:Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.To be considered, your application must include all of the following attachments:Cover letterResume or CVMultiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.ASU Statement:Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by